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PSI Exams

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Working well, so far
October 22, 2024

Working well, so far. I'll see what the rest of the experience has to offer

Date of experience: October 9, 2024
District of Columbia
1 review
0 helpful votes
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So far my experience has been seamless using the PSI site. I'm hoping that my access to the test prep material will be just as seamless.

Date of experience: October 9, 2024
Louisiana
1 review
0 helpful votes
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Very quick and easy to access
October 22, 2024

Very quick and easy to access. User friendly. Recommend highly

Date of experience: October 9, 2024
Louisiana
1 review
0 helpful votes
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Great and easy to use, I like the option of several tests and in spanish

Date of experience: October 9, 2024
Nevada
1 review
0 helpful votes
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Buisness and law is very informative
October 22, 2024

Extremely helpful, the book described in detail so areas of the Nevada State law and business information needed for my exam and was payed out in a way that was easy to understand. I recommend this book to any one taking this exam.

Date of experience: October 9, 2024
Connecticut
1 review
0 helpful votes
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Repetitive and poor questions
October 22, 2024

Questions are very easy and repetitive. The only calculation questions are voltage drop and a lot of them. Never got range or dryer calculations. No derating conductors or box fill. I've been asked over ten time what the purpose of the grounding electrode conductor is.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 12,2024.

We appreciate your detailed comments on the question variety and content, and we will make sure your feedback is shared with the relevant team for review. We understand how important it is for the questions to be comprehensive and challenging.

For assistance with the issues you've encountered, please reach out to our support team at [email protected].

If you haven’t heard back from support yet, we recommend following up, and they’ll be able to assist you further.

Virginia
1 review
0 helpful votes
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My experience at the PSI Testing Web Site has been positive overall. The registration process was straightforward. I appreciated the clear instructions given before the test, which helped alleviate any initial nervousness. Overall, the experience was well-organized, and I felt comfortable throughout the process.

Date of experience: October 8, 2024
Colorado
1 review
0 helpful votes
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Just good
October 22, 2024

Just good. Easy to find and pay. Thank you. Changed my rating on character requirement here.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for your feedback! And we did attempt to contact you in response to your issue on Oct. 12,2024.

For any assistance, please feel free to contact our support team at 866-589-3088 or via email at [email protected].

We appreciate your time and your updated rating.

North Carolina
1 review
0 helpful votes
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Fast delivery
October 18, 2024

Ordered books and received next day. Thank you. Great quality

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
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It would be great if there were discount options for military

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for your message and we did attempt to contact you in response to your issue on Oct. 12,2024.

Regarding your suggestion about military discounts, we will certainly pass it along to the appropriate team for consideration. We appreciate your feedback and thank you for your service.

For any assistance or inquiries, please reach out to our support team at [email protected].

If you have any other questions or need further assistance, don’t hesitate to contact us.

Washington
1 review
0 helpful votes
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Great site with everything you need to get up to speed with testing

Date of experience: October 8, 2024
Pennsylvania
1 review
0 helpful votes
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Their app
October 18, 2024

Their app. Was easy to navigate, and the analysis of each topics and the questions, and repetition of those questions, and answers at initial stages makes all my reading stays in my upstairs.

Date of experience: October 8, 2024
Georgia
1 review
0 helpful votes
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Easy to access and to use, very self-explanatory interface.

Date of experience: October 8, 2024
Illinois
1 review
0 helpful votes
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Love being able to purchase directly to get full length practice tests

Date of experience: October 8, 2024
California
1 review
0 helpful votes
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R aser más tés cada sierto tiempo la tradición no es buena OVAF

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
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Very good experience and very efficient ………no problems, thank you

Date of experience: October 7, 2024
Tennessee
1 review
0 helpful votes
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I have ti take a TN, EC exam but y'all don't offer a TN, EC pretest package. So I'm hoping that the master electrical pretest will work. Especially since TN doesn't even offer a Master electrical license.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 12,2024.

For assistance with your exam or pretest options, please contact our support team at 866-589-3088 or via email at [email protected].

If you have any further questions or need additional support, don't hesitate to reach out.

Georgia
1 review
0 helpful votes
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Great
October 17, 2024

It's great experience and easy to use. Never really had problems with any of the courses.

Date of experience: October 7, 2024
Texas
1 review
0 helpful votes
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Practice written exam
October 17, 2024

Information was fairly thorough, easily understandable, but the questions were not broad ranging enough.

Date of experience: October 7, 2024
Michigan
1 review
0 helpful votes
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Mr. Martin was very knowledgeable and extremely patient with my many questions.

Date of experience: October 7, 2024