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PSI Exams

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great Service and Study Aids
October 24, 2024

Great product for the price, the extra study guide I bought made me feel confident that I was ready for the real test.

Date of experience: October 14, 2024
District of Columbia
1 review
0 helpful votes
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I already paid for this test once and was not able to access it. Now I had tyo pay aagin.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2024
Samantha P. PSI Exams Rep
over a year old

We're sorry to hear about the trouble you’ve had accessing the test and we did attempt to contact you in response to your issue on Oct. 16,2024.

For assistance with your payment and access issues, please contact [email protected]. They will be able to look into your case and provide a solution.

California
1 review
0 helpful votes
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Quick process
October 24, 2024

Quick process. Excellent services. Good material to study and pass the RFT credential

Date of experience: October 14, 2024
Colorado
1 review
0 helpful votes
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The site seems glitchy and not straightforward. My log in credentials don't work to register for a test day.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2024
Samantha P. PSI Exams Rep
over a year old

We're sorry to hear about the difficulties you're experiencing with the site and we did attempt to contact you in response to your issue on Oct. 16,2024.

For immediate assistance with your login credentials and test registration, please contact us at 866-589-3088 or email [email protected].

Our team will be happy to help resolve the issue.

North Carolina
1 review
0 helpful votes
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Hopefully these help me pass the North Carolina state exam.

Date of experience: October 13, 2024
Iowa
1 review
0 helpful votes
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Excellent I love the presentation of the website. Hoping to find good articles in there.

Date of experience: October 13, 2024
Colorado
1 review
0 helpful votes
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No active coupon codes for online use
October 22, 2024

No active coupon codes for online use. It would be helpful to have discounts when using a $50 test.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 13,2024.

Please contact our support team at 866-589-3088 or via email at [email protected] for assistance with your inquiry.

If you have any further questions or need additional assistance, please don't hesitate to reach out.

Florida
2 reviews
1 helpful vote
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Very good help and service nbrc for test prep is good.nbrc is the way to go.

Date of experience: October 12, 2024
New Jersey
1 review
0 helpful votes
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More helpful and faster than the other one, and I need the book because I want to take my test I'm interested to start my new career

Date of experience: October 11, 2024
Iowa
1 review
0 helpful votes
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The experience has been good so far with psi. Thank you for helping me along the way so I can successfully complete this course.

Date of experience: October 11, 2024
Colorado
1 review
0 helpful votes
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Amazing opportunity to take a practice test before the big exam

Date of experience: October 11, 2024
Ohio
1 review
0 helpful votes
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I just feel it should be more obvious and simple to order a CE approval.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 12,2024.

We appreciate your suggestion and will share it with the team to help improve the process.

For assistance or any other questions, please contact our support team at 866-589-3088 or email [email protected].

New York
1 review
0 helpful votes
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I've had a great experience with using these tests to prepare for tests

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Es fácil de acceder, y es muy interesante ayuda mucho en la facilitar como encontrar opciones que te ayuden en tus objetivos.

Date of experience: October 11, 2024
Texas
2 reviews
0 helpful votes
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Thanks for this options ofr exams y simple, easy and ready for the future

Date of experience: October 10, 2024
Pennsylvania
1 review
0 helpful votes
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I need check the questions / answers before I can determine how good the practice tests are

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Experience has been great..
October 22, 2024

Experience has been great. Really easy. Everything from the settings and the options.

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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It is easy to access and the website will help me to practice the test.

Date of experience: October 10, 2024
New Jersey
1 review
0 helpful votes
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It was great!
October 22, 2024

It was great! Easy to access. I am happy that it was so easily available.

Date of experience: October 10, 2024
Arizona
1 review
0 helpful votes
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Overall great experience, easy system to use to purchase and pay for book.

Date of experience: October 10, 2024