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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Found exactly what I needed and checkout was very easy. This is the only resource available for the Certified IRB Professional.
Good! Well explained, great practice for preparing for real exam.
Updated my password without any problem. No hitches or snags with the payment process.
Good experience! Continuing education, preparation and upgrading your level of education.
Great site! Easy to use, wonderful choices for licensing..
Like walking through a hardware store, shopping for knowledge is a fascinating experience.
Great wasnt hard at all thanks for the quick purchase. Awesome
Purchased the 3 practice test bundle for the p&c producer licensing. I was wanting some extra practice and to gauge what kind of scores I could achieve. For some odd reason, I would receive about 15 questions per test that pertained to a completely different line of insurance that i've never studied. I obviously couldn't answer the questions and ended up with a score that didn't accurately represent my p&c insurance knowledge.
Thank you, i need help passing my test. I will use this to expand my knowledge.
Good test site. Need to practice and this will help. Have used it before
Good and smooth experience. Satisfactory. Thank you very much.
I purchased the test previously and was not sent the code, so I repurchased it and contacted your company. I was supposed to get a refund and never did.
Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We did attempt to contact you in response to your issue on Oct. 17,2024.
We understand this situation has been frustrating, and we are committed to helping you resolve it as quickly as possible.
For immediate support regarding your NBRC Self-Assessment Exam (SAE), please contact NBRC support directly at (913) 895-4828.
Please let us know if there’s anything else we can assist you with.
I wish your books were digital for speedier delivery. PDFs are universally acceptable and I have not go the time to wait for UPS to bring me the materials in this case.
Customer service was helpful and knowledgeable. Easy to navigate online
Good so far havent really used it that much yet. Hard to find out exactly what books are allowed into the SC Residential Builders exams
Very straightforward! I like the way the site is set up and all the different study options.
This is a great option to order a digital download of practice tests.
We purchased the tabs for the 2020 NEC Electricians code book. They were delivered quickly and the quality was very nice.
It's very good because I bought those books and from there I will learn a lot about how to get a construction license.
Segunda ves que lo compro, creo que deberia ser un poco mas intuitivo. Por ejemplo notificar antes de salirce del examen que al salir se pierde todo derecho de volver a entrar. Me sali solo a la pregunta 15 y tengo que pagar nuevamente.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out to us and sharing your feedback. We’re sorry to hear about the issues you encountered with the practice tests and the experience with our customer service representative.
To help resolve your concerns, please reach out to our support team directly at [email protected]. They will be happy to assist you further and investigate the issue regarding the questions that appeared in your tests, as well as address any concerns about the accuracy of your scores.
We truly appreciate your feedback and are committed to ensuring your experience is a positive one. If you need any further assistance, please don’t hesitate to contact us.