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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had a good experience, liked the information to complete the task
Was easy to get started and very helpful I ordered two different kits
Your tests are nothing like the questions in the prep. It's extremely frustrating to keep paying for tests, and never feeling prepared. There is NO online resource that has questions even close to the actual exam. I hate not knowing why I didn't get a question right.
It's only tells you wrong or right. There's no code reference. It would be great if it gives you step by step the solutions, where you get your answers.
Thank you.
Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 11,2024.
We understand how valuable detailed explanations can be. For further assistance or to provide more specific feedback, please contact [email protected]. They will be able to help you with your concerns.
We appreciate your input and thank you for sharing your experience with us.
Way easier to purchase practice tests from the PSI Store rather than on the PSi exam website. Purchased a practice exam along with my exam booking. Practice exam disappeared. Couldn't be found.
Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Oct. 11,2024.
For assistance with retrieving your practice exam, please contact [email protected]. They will be able to help resolve the issue.
We apologize for any inconvenience this has caused and appreciate your understanding.
Seems very well designed. I can't really do a quick review if I'm required 50 characters. So now I have over 50. Good day.
Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 11,2024.
For assistance with the issue you're encountering, please contact [email protected], and they will be happy to help you further.
We appreciate your understanding and patience. Have a great day!
I'm preparing for an upcoming exam, and this is the best platform.
I have yet to complete my purchase. I can only know my experience after that.
I fill like there should be a more reasonable study guide and practice test option.
Customer service was awesome, thank you helping me pick the right practice test.
The ordering process was easy. Hopefully it will help prepare me.
SUGGEST MORE OPTIONS AND HELP TOOLS FOR WEBSITE
ALSO OTHER LANGUAGES ON WEBSITE WOULD BE HELPFUL FOR OTHER INDIVIDUALS
Your sight is hard to navigate and your customer service helpline takes a long time to pick up. When you do get to talk to them they don't understand you most of the time
Thank you for your feedback. We're sorry to hear that you’ve had difficulties navigating the site and reaching customer service. We strive to improve our services and appreciate your input. We did attempt to contact you in response to your issue on Oct. 10,2024.
For assistance with your issue, please contact 866-589-3088 or email [email protected]. They’ll be able to provide the support you need.
We’re continually working to enhance our customer experience, and your feedback helps us in that process. Please don’t hesitate to reach out if you need further assistance.
This is my first time. I hope the practice test helps. Im sure it will. Thanks
Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 10,2024.
If you're encountering any issues or need assistance with your recent exam materials, please contact our support team at 866-589-3088 or email [email protected]. They will be able to assist you further.
If you need any additional support from our side, feel free to let us know.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
Thank you for taking the time to share your experience with us. We're sorry to hear that your exam experience did not meet your expectations, and we appreciate your honest feedback. We did attempt to contact you in response to your issue on Oct. 10,2024.
To assist you further, could you please provide your full name, exam confirmation number, and details of your concern? You can email this information to [email protected], and our team will look into your case promptly.
We take your feedback seriously. If there is anything else we can do to assist, feel free to let us know.
Excited for the knowledge and confidence ill gain from this set.
Do wish i had a discount code thou.
Yo necesito el examen en español lo eh comprado antes y me lo dan en ingles
Awesome site for people who are learning and to continue education. Has all the stuff needed to study and helpful tips. Easy to access and always available to help. I would rec this site to any who needs it for future education. Thank you for having this site for all of us.
Please refund me as i just purchased this twice and i cannot access
I already purchased this and now it is making me purchase this again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience and we did attempt to contact you in response to your issue on Oct. 11,2024.
We understand how frustrating it can be to feel unprepared despite your efforts. For assistance and to address your concerns, please contact [email protected]. They will be able to offer further guidance.
We truly appreciate your feedback and are sorry for the inconvenience you've experienced. Your input helps us improve.