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Prosoft3D has a rating of 2.2 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Prosoft3D most frequently mention credit card, password recovery and phone number. Prosoft3D ranks 2019th among Software sites.
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Product doesn't work, customer service is a joke, should have checked the reviews first. Do, not get scammed, have a feeling the good reviews are written by them. Do not get scammed this product is a rip off. STAY AWAY
Like the other people here was charged $29.95 when I thought I was only going to pay $9.95. Also, there are no real instructions on how to use this software. I guess they assume that everyone knows computers inside and out! Stay away!
With the software I could open the password on my daughter's computer which was locked and it successfully changed. Thanks for your support in this matter, definitely will recommend your program.
I SHOULD HAVE THE COMMENTS ON THE COMMUNITY BOARD. I HAVE NEVER KNOWN A COMPANY TO SHOW THAT THE PASSWORD RECOVERY WAS $9.95 AND THEY CHARGED MY CREDIT CARD $29.95. I TRIED THE SOFTWARE FOR 3 HOURS AND NEVER GOT IT TO WORK ON WINDOWS 8 TO RECOVER MY ADM PASSWORD. I HOPE THE COMPANY CAN LIVE WITH THEIR UNETHICAL WAYS. I CAN'T.
Thank you for all of your help, it worked. I'm able to log on to my laptop again. Customer service was also attentive and helpful.
Julia
NEVER BUY ANYTHING FROM A COMPANY WHO WONT EVEN LIST A BUSINESS TELEPHONE NUMBER The password recovery tool was a joke, they charged 29.95 instead of the 9.95 and they never refunded the money as it said it would. I recommend you walk far away from this website. I was able to download a free reset tool from pogostick. It worked like a charm, However you should have some knowledge of the. Cmd program to use it.
Hi, I purchased the Prosoft3D and as it did not work for what I wanted I emailed them and was given a full refund without any hassles...
Thank you Prosoft3D... Cheers Irene...
I was able to recover my password, thank you for your help. Finally able to get back to my computer. Thank you.
Over charged by $20. Typical complaint everyone here has_29 plus compared to 9.95. Placed on USB drive from diff computer, reset my bios to read form it_useless. This is basic stuff. If there are instructions anywhere_they could print them on an email or on their website. I gave them in an email response 24 hrs to call or I will have teh charges reversed (my bank is great at at that). All i needed was my admin pw after a pc melt down. The typical solutions do not work_AND NIETHER DOES THIS PROGRAM. AVOID LIKE PLAGUE_unless readers who needed admin access can guide thru it_but i am doubting seriously the positive reviews. And to think it came suggested on CNET_Shame on CNET for not checking them out first hand!
Worked great. Thank you for your work and appreciate your help. Will actually forward your business to other people I know.
Ross
The operators of this site are scammers. Saw a promotion for iProSoft3d software ad on CNET for $9.95. But, unbeknownst to me, at purchase, it attempted a charge of $29.95 on my credit card. The charge did not go through, so I entered a different credit card. The charge was approved. Only later did I find out from the credit card company that the charge made was for $19.95. The first credit card company which did not approve the charge, treated it as a fraud and called me next day to ask me if I had attempted a purchase of $29.95 from Mobile Software Tech. If not, the credit card company was going to treat this charge as a fraud, freeze the card and issue a new credit card. Only after significant research did I find that Prosoft3d and Mobile Software Tech are related. Watch out for these scamsters.
If I had time, I would pursue this company through various authorities untill I put it out of business.
Charged me 29.95 for 9.95 as they did the others. I caught it before the credit paid and alerted everyone. They software did not work so I deleted it in case it collects your info.
I was able to reset my 'master' password after a few attempts. I was also impressed with the support I received and will definitely recommend friends to this service. Dawn.
Software worked and I was finally able to get back on my desktop. Sadly I am becoming more forgetful and if I don't use my computer daily, I forget!
Thanks again.
Louise
Paid $29.95 and doesnt work at all, have been in contact immediately and they advised refund will be given - STAY AWAY FROM THIS SITE COMPLETE FRAUD!
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