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PropertyRecord.com

4.6

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From the business

Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.


propertyrecord.com
Wilmington, DE, United States
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PropertyRecord.com Reviews Summary

The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
85
value
89
quality
90
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Good
November 8, 2023

Good needed to review permits and new constructio by new owners also needed lot size and map of area

Date of experience: November 4, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hi Michael,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

Karmen J
CS Manager
propertyrecord.com

Ohio
1 review
0 helpful votes
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Its pretty new to me to keep track of numbers pertaining to my dwelling of 35 years. The stats are very well laid out - I didn't feel lost.

Date of experience: November 4, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hi Patricia,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

Karmen J
CS Manager
propertyrecord.com

California
1 review
0 helpful votes
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Property Search
November 8, 2023

This service is fast comprehensive accurate and cheap. I fully support and recommend to each and everyone.

Date of experience: November 4, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hi George,

We’re so happy to hear you had a great experience with us. Thanks again, and we hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Indiana
1 review
0 helpful votes
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Need dimension of property or picture of plot map. More info if your paying something. Not enough info

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Mary,

For a full refund please email [email protected] or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Illinois
1 review
0 helpful votes
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Awesome site
November 8, 2023

This is a great site if you want to learn about the property and the house who bought it and sold it gives detailed reports from inside and out from top to bottom from who owned it and who sold it to and when also give details about the house inside and out I would definitely recommend this side if you're looking at a property it will give detailed information from when the house is built to when it was bought and sold to whom and when

Date of experience: November 3, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hi Gary,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Maryland
1 review
0 helpful votes
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Complete and informative
November 8, 2023

The report provided was extremely complete and thoroughly compiled. It provided detailed information which is very helpful to increasing my knowledge about my home.

Date of experience: November 3, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hi Clay,

We’re so happy to hear you had a great experience with us. Thanks again, and we hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Louisiana
1 review
0 helpful votes
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Need more details...
November 8, 2023

First time I have used site. I can appreciate that i only paid $1, but i would have liked more details pertaining to who this person is.

Date of experience: November 3, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Lauren,

Thank you for taking the time to provide us with your feedback. We appreciate the opportunity to assist you. Wishing you a fantastic day!

Karmen J
CS Manager
propertyrecord.com

California
1 review
0 helpful votes
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My wife & I moved here in 2002.Great, safe and fun community. We are social members of BDCC and have met so many wonderful homeowners. It's like living on a college campus. So many fun times, so many parties. No homeless. Shopping nearby.

+2
Date of experience: November 2, 2023
Illinois
2 reviews
2 helpful votes
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I tried to order a report under the impression that it was just $1 per report. The charge was denied by my credit card company which sent a text message asking if it was me making the charge for $23.95! Apparently they have had other customers with this issue and are alerting them to the problem. I'll be looking elsewhere for this information.

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Jim,

For a full refund please email [email protected] or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Texas
1 review
2 helpful votes
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Fraudulent charges!
March 13, 2023

They claimed they charge $1 for the report and ended up charging $23.95! Avoid this bull$#*! company!

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Mackenzie,

For a full refund please email [email protected] or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Wisconsin
1 review
2 helpful votes
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Scam Scam Scam!
March 1, 2023

Total Scam. Every thing I have experienced with these confirms they are a scam. Stop these scammers. I do not recall setting up any account with these people. The staff were not so helpful, when I told them that I was charged almost $250 for a service which I have not received. She said she will cancel the account but only refund me for the last 4 - 6 months, so I am still out 4 months of payments I did not authorize. I don't remember setting up an account, have no record of user-name/password, so can't contact the company to close it. But I'm sure my bank will know how to deal with this scam when I go to see them tomorrow.

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2023
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Harshavardhan,

For a full refund please email [email protected] or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Illinois
1 review
3 helpful votes
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Overcharging
December 31, 2022

This advertised that it would be $1 for a property search. I only needed to look up one property. They charged my account for $23 and some change. I called and requested a refund I was told they will not give me a refund because I used the service and that I could look up to 25 properties. This is a rip off… I suggest to use neighbor who they charge $1 and give you a 7 day trial then after 7 days if you don't cancel you will pay a monthly fee. Property record.com needs to reevaluate your policy.

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2022
Michigan
1 review
0 helpful votes
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Fraud
August 24, 2022

My order basket was the $1 report that was advertised, the credit card charges were $23.95. Waited on hold to here the well rehearsed message that I'd misread the webpage.

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Chuck,

For a full refund please email [email protected] or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Michigan
1 review
0 helpful votes
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The property record displays information on the screen. It can not be downloaded to our desktop for future records.

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2022
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Majid,

For a full refund please email [email protected] or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Florida
2 reviews
0 helpful votes
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"Data
May 7, 2022

"Data Provided was definitely what I needed!"im satisfied of the record and the data, thanks so much

Date of experience: May 6, 2022
Nevada
1 review
0 helpful votes
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I feel this web site is very useful. Might want to add tax info showing if this property owner is a Military vet entitled to a tax break.
Also info on exact property lines showed perhaps by gps overlay would be great. I bought property, no I am going to have to pay to find my exact property lines. I should have done this at purchase but forgot.

Date of experience: May 6, 2022
Illinois
1 review
0 helpful votes
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I am a first time user of this rather outstanding site. I found the site to be a wealth of information with easy access and seems to be very user-friendly.

Date of experience: May 5, 2022
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Robert,

We’re so grateful that you took the time to share your feedback with us and we are happy that we were able to provide the details you needed. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen
CS Manager
PropertyRecord.com

Indiana
1 review
0 helpful votes
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Home review
May 5, 2022

The information provided didnt include the actual bedrooms or baths assigned to the home. This is a 4 bedroom, 2 1/2 bath home. Because the information is incomplete, it gives the viewer less than accurate information. It would be nice if the home was reported appropriately.

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2022
Customer Support T. PropertyRecord.com Rep
over a year old

Hello Lee,

For a full refund please email [email protected] or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Florida
2 reviews
0 helpful votes
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Overall the site was conclusive, although the name I was seeking was missing. Contacted the tax appraisal's office who explained my concern. I give it a 4.5...

Date of experience: May 4, 2022
Delaware
1 review
0 helpful votes
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This sight was spot on with information. Easy to understand and use the site. Found out everything I needed to know.

Date of experience: May 2, 2022