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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
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I used this property record search service for 6 months or so and found it to be very helpful and easy to use
I saw a charge of 20 dollars on my account I didn't not authorize a package of any sort, the customer service was very helpful and identified what the charge was and refunded it
I was being charged for a service I never purchased and Deborah was very helpful on fixing this issue
The online help was very nice. Unfortunately, the site did not have the information I was looking for. I wanted more info pertaining to the water and sewer that was in question. Thank you.
Interesting how quick today's technology works. I texted, got back reply and issue closed in 30 secs. Great service
I was able to chat with customer service and my issue was not only resolved but it was also in a very fast manner. I appreciate all efforts.
Very attentive and quick and made it very easy to find records.
One thing you have to watch out for is that you might be signing up for a monthly subscription. That was vague when I only wanted a single result.
The support was speedy in cancelling the subscription thankfully, would recommend as a service just understand your options when purchasing.
I asked for my property record and it said 1.00 then I just saw my credit card statement and it says 1.00 and also 9.95? I also had a notice that my card was tried for an additional 30.00 but was declined.
Hi Cheryl,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I was not aware I was being charged $10 monthly fee for the last eight months and I should have know better. I only used one and paid $1 but I did not see the small print. I recommend that this clause made clearer. However, when I called the phone number shown on my credit bill a friendly live person, Christie answered and immediately refunded me the $80. I was very pleased and I was impressed with very fast action.
Fast and efficient customer service through chat! Thank you!
I received a surprise charge. But they reversed it as soon as I asked.
The report i paid for was very thorough.
Hi Gregg,
If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Paid $1, got information on my land, got charged extra $20 a week later, talked with customer support, getting a refund and whatever membership this was cancelled. Great customer support.
Hi Austin,
If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Hi Nancy,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I REQUESTED A PROPERTY REPORT. THIS IS MY EXPERIENCE, I REQUESTED A PROPERTY, AND MY REQUEST WAS HANDLED PROFESSIONALLY AND EFFECIENTLY.
Was requesting to cancel my subscription through chat and was taken care of promptly and easily. Nice customer service. Even provided a confirmation code in minutes.
It took one minute to obtain a refund for a bundle package that I didn't mean to purchase.
Great services
Lots of information
Very useful
I will always come back in the future when I need information about future property
Answer: I had better NOT be charged $18.95 for accessing this website!
Answer: Yes. The website says one dollar, but the charge on my account is thirty dollars.
Answer: Hi Michael, Please contact us at [email protected] and put 'Refund' in the subject line. We will immediately refund your order. The Support Team
Answer: I got charged 30. I can't remember agreeing to this.
Answer: I thought the charge was $1.00 for the report, I don't want to be billed $18.95, if this is the case, cancel my order.


Hi Lana,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team