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From the business
At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
ProFlowers Reviews Summary
ProFlowers has a rating of 3.3 stars from 1,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention and beautiful arrangement. ProFlowers ranks 6th among Flower Delivery sites.
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The flowers I ordered didn't match what was delivered at all. Wrong colors, wrong flowers, wrong price range. Very disappointed.
Ordered in plenty of time but last two birthday deliveries were late. One a day late and one three days late.
A supervisor has reached out to you via voicemail and email regarding your recent experience. As part of the resolution, a 50% refund has been processed for your purchase.
If you have any further questions or need additional assistance, please don’t hesitate to contact us.
The arrangement that ai selected in line, was the exact one that was delivered to my friend. It was truly beautiful and I am very satisfied with the overnight delivery option.
We appreciate your review and appreciate you taking the time.
Website easy to navigate and a large selection. Fast and easy to order.
We appreciate you taking the time to post about your experience.
Order was delivered at 6.30, well after business hours, on a Thursday evening. My wife wasn't in office on Friday, so the flowers sat unattended for the entire weekend.
A supervisor has reached out to the recipient via voicemail and email. A redelivery has been offered, and we are currently awaiting the customer's response. Please let us know if there is anything further we can assist you with.
Birthday girl did not receive the flowers. When I contacted ProFlowers, they said local shop delivered. I don't know what else to say but my friend did not get it.
A supervisor has contacted the recipient and followed up via email. A full refund has been processed. While the funds are released immediately on our end, it may take 1–3 business days for the amount to reflect in your account, depending on your financial institution. Please let us know if we could assist with anything further.
Although the succulents were what I ordered, the shipping packaging was not properly labeled as FRAGILE or THIS SIDE UP! Consequently, the package had been tossed around, the plants were somewhat displaced and the soil had spilled out into an inner container. Obviously miss handled in shipping but perhaps avoided if more care was taken in labeling the outer package.
A supervisor has contacted the customer via voicemail and email, and a redelivery has been offered.
Please let us know if there’s anything else we can assist you with.
I ordered the deluxe and what was sent definitely wasn't the version that I paid extra money does very disappointing and won't be ordering from Proflowers again
A supervisor has contacted the customer via voicemail and email, and a 50% refund has been processed. While the funds are released immediately on our end, it typically takes 1-3 business days for the funds to process back into your account, depending on your financial institution.
Please let us know if there’s anything else we can assist you with.
Great choices, they run specials if you are budget conscious, easy check out and the delivery was right on time and the recipient said they were beautiful!
Thank you for taking the time to review your experience with our service.
Flowers I order and flowers delivered to recipients were different. I ordered the most expensive bouquet and what delivered was small and not even close to what I ordered. Probably will never order again
Thank you for your review. We appreciate you taking the time to share your feedback.
The arrangement was nice but half the flowers where dead on arrival
Thank you for discussing your experience with us. We're glad we could help resolve this issue.
I had flowers sent to a family member for her birthday and they did not arrive on the promised delivery date. The status of the delivery was never updated until I called customer service to find out what happened the following day. I appreciate the delivery was made the following day as it seems the order was never fulfilled, but it was still late.
A supervisor has contacted the customer via voicemail and email, and a 50% refund has been processed. While the funds are released immediately on our end, it typically takes 1–3 business days for the amount to reflect in your account, depending on your financial institution.
Please let us know if there’s anything else we can assist you with.
Always very pleased with the service and quality of flowers and plants I send.
We appreciate you taking the time to share your experience!
I made two orders. I paid extra for next day delivery on the first order. After several complaints from me, the flowers were finally delivered 3 days late. I have not received the promised refund of the fee for expedited delivery, but I have received the points on my American Airlines account. // The second order was delivered on time, but I have not received any points on my American Airlines account.
We see that you have spoken to a supervisor regarding your recent review—a refund of 30% off the arrangement. Please let us know if there is anything we can assist with further.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
These flowers are carefully packaged and everything you need is in the box. It is a treat to receive this gift. The flowers open up soon after they are received and are fresh and as pictured.
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 20% off the arrangement. Please let us know if there is anything further we can assist with.
Ordering from Pro Flowers was an easy experience. Unfortunately, I was disappointed in the arrangement my recipient received. I ordered a deluxe arrangement and it didn't look like the deluxe. I'm sure that was the local florist issue. Overall, the experience was nice.
We appreciate you taking the time to share your experience!
I bought the Autumn Harminy Center piece Deluxe for my sister's birthday. She lives overseas. It arrived on time. My sister sent me a photo. It was exactly as advertised online with 2 tall yellow candles. Beautiful. She was delighted with it and displayed it on her dining room tablle for everyone to see. It lasted well too. I've been using pro-Flowers for years and would highly recommend.
We’re so grateful that you took the time to share your experience with us! Thank you!
The flowers were late and unlike what was pictured
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A supervisor has reached out to you via voicemail and email regarding your recent experience. As part of the resolution, a 50% refund has been processed for your purchase.
If you have any further questions or need additional assistance, please don’t hesitate to contact us.