ProFlowersReviews 1,304

Ordered $100 worth of flowers last week for delivery today at V-Day. They were never shipped. When I called customer service, the dude barely spoke English. All he was willing to do is give me my money back in 5-7 days! So the next call is to my credit card company and report it as fraud. Keep in mind this company is associated with ProPlants, Personal Creations, Gifts.com and Shari's Berries. DO NOT USE ANY OF THESE SITES. They should spend some money on customer services instead of endless commercials on radio and TV.

My boyfriend sent me flowers today at work and said he paid extra to have them delivered before noon. They never got to my job until almost 7 PM well after I had already gone home. He showed me what they were supposed to look like HA! What a ripoff. Had to arrange them myself and the flowers look half dead. He was on hold for a good 20 minutes and they hung up on him before the issue was resolved. Will definitely be getting his money back. My suggestion is to call your local florist. Even if they are more expensive I would rather pay for the quality and on time delivery!

I ordered 2 bouquets for my mom and mother in law. What they received left me so embarrassed for myself and for them as they were at work when they showed up. The flowers looked like they had been picked up off someone's grave after a week. I had to apologize and show them I care for them more than those flowers obviously reflected. I am really dissapointed and disgusted that no pride was taken by anyone putting these together. Never again.

Paid neirly $100 for roses to be delivered before noon at the hospital my Wife works at. They sent me a delivery confirmation although they didnt deliver anything. When i called and sat on hold for 30 min they said they can assure it was delivered to the front desk. MY WIFE WORKS AT THE FRONT DESK. Thankfully I forced them to refund the entire amount so i could take my buisness to a company compatent enough to do as they say. THANKS FOR RUINING THE DAY.

Today I received my Valentine's roses from Proflowers.com, and all the roses were droopy. One was already broken! I tried my best to put them in the vase and as I was doing that another broke. Needless to say they are all hanging over the vase, and NOT one is standing! Two dozen roses and they couldn't send one perfect one! My husband even paid extra to have a morning delivery and they were delivered after 12P.

I AM WAY PAST DISAPPOINTED AND UPSET. I PLACED MY ORDER LAST WEEK TO BE DELIVERED TODAY AND PAID EXTRA TO GET IT DELIVERED IN THE MORNING. IT WAS NOT DELIVERED, MY CALLS WENT UNANSWERED AS DID MY EMAILS. FINALLY GET AN EMAIL STATING THAT MY ORDER WILL BE DELIVERED TOMORROW, WELL TOMORROW IS PAST VALENTINE'S DAY AND I WANTED TO SURPRISE MY FIANCE AT HER WORK. THANK YOU PROFLOWERS FOR RUINING MY FIANCE'S VALENTINE'S DAY SURPRISE. I WILL NEVER ORDER FOR YOU AGAIN AND I WILL MAKE MY DISAPPOINTMENT KNOWN OVER SOCIAL MEDIA AND OTHER REVIEW SITES.

Flowers to be delivered on Valentines day and paid extra money to have then delivered before noon. As of 4pm ( too late) they were a no show. They did not even try to get them there before noon. They left Memphis@ 7am and were suppose to arrive in Lawrenceville Ga by noon? Customer service is just a little better than lame. I believe the before noon deal might be a scam, they may be counting on a large % of people not bothering for a refund on the add'l charge.

I ordered flowers to be delivered on Valentines day and paid extra money to have then delivered before noon. Well the flowers won't be delivered now until the day after Valentines. I ordered early to make sure they arrived on time but no luck. Find a better site.

Ordered flowers for my wife last week to have it deliver at her work. It arrived today Valentines Day. Instead of a cheer or awe it got a big laugh. Flowers were droopy, six flowers in all, 3 red, 4 purple. See photos, 1st photo is what's on their website, 2nd photo shows what I got. You be the judge. Not even close to what was advertise on the website that shows a vase full of flowers. This is false advertising for sure. Don't waste your time and money for all these expensive flowers and shipping cost. You'll come out better by going to a grocery store, pick it up and drop it off yourself. For less.