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ProFlowers

3.4

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From the business

At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.

Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.


proflowers.com
Founded in 1998
Chicago, IL, United States
+200
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ProFlowers Reviews Summary

ProFlowers has a rating of 3.4 stars from 1,342 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention beautiful arrangement and delivery person. ProFlowers ranks 6th among Flower Delivery sites.

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1 review
0 helpful votes
Follow Samantha H.
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Pretty but not full
April 9, 2026

I paid for the upgraded version of the flowers. I picked out so they would be more full. My sister sent me a picture and they didn't look any extra full or big compared to the original bouquet that was much cheaper. They were still beautiful. Just wish I wouldn't have spent the extra money.

Date of experience: April 9, 2026
Rachel T. ProFlowers Rep
2 hours ago

We appreciate you taking the time to post about your experience.

1 review
0 helpful votes
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Perfect & Easy
April 9, 2026

The flowers I ordered were exactly as advertised. I used Pro flowers after receiving some pieces myself. They are always fresh & beautiful. Will definitely use again.

Date of experience: April 2, 26
Rachel T. ProFlowers Rep
5 hours ago

Thank you for taking the time to review your experience with our service.

1 review
0 helpful votes
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I ordered flowers for a friend and that were not delivered, yet I received a message saying they were delivered. Luckily customer service had the flowers delivered the day I brought my concern to their attention.

Date of experience: April 6, 2026
Ralyn B. ProFlowers Rep
19 minutes ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.

Florida
1 review
0 helpful votes
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Easter Rose Bouquet
April 8, 2026

Wife thought that the bouquet should have been delivered, in water and in a vase. She didn't think the roses should be in a bundle, but rather delivered IN the vase.

Date of experience: April 8, 2026
Michael N. ProFlowers Rep
16 hours ago

Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!

1 review
0 helpful votes
Follow Christine C.
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Thank you!
April 8, 2026

I sent flowers to a friend. She received the order the day I requested and she sent me a picture. The flowers were beautiful!

Date of experience: April 4, 2026
Rachel T. ProFlowers Rep
18 hours ago

Thank you for taking the time to review your experience with our service.

California
1 review
0 helpful votes
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Disappointed in actual bouquet
April 8, 2026

Really easy to use site. However, I order an easter arrangement, and what was delivered looked nothing like the photo, not close to spring flower colors, and the vase was cheap and ugly. I do not think my gift recipient got anything close to the quality and size that I paid for,

Date of experience: April 4, 2026
1 review
0 helpful votes
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Delivery Confusion
April 8, 2026

The delivery person was parked outside of the wrong address, but I was able to guide them to the correct house over the phone

Date of experience: April 4, 2026
Rachel T. ProFlowers Rep
19 hours ago

We appreciate you taking the time to post about your experience.

1 review
0 helpful votes
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Beautifully stunning arrangement
April 8, 2026

Easy to order, delivered on time. But had to contact recipient to make sure it was delivered. Would have appreciated a notice or photo it was delivered.

Date of experience: April 4, 2026
Michael N. ProFlowers Rep
16 hours ago

Thanks for taking the time to share your experience with us! We really appreciate it.

1 review
0 helpful votes
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Not thrilled
April 8, 2026

Flowers arrived in evening. It was the person's birthday so most of their special day they did not have this gift. I assumed am delivery, but won't assume in future. Further, the recipient said the flowers did not open up in the days after delivery. I am disappointed - I spent extra on this purchase as it was a milestone birthday. I will use a different company in future.

Date of experience: April 3, 2026
Michael N. ProFlowers Rep
16 hours ago

A supervisor has reached out to you via voicemail and email regarding your review. At this time, we have offered a redelivery. Please let us know if there is anything else we can assist you with.

Canada
1 review
0 helpful votes
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ProFlowers Delivery Experience
April 8, 2026

My ordering experience was simple, and the delivery person was prompt, professional, and courteous. Overall, a great experience.

Date of experience: April 6, 2026
Ralyn B. ProFlowers Rep
20 hours ago

We appreciate you taking the time to post about your experience.

Hawaii
1 review
0 helpful votes
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FOWERS WERE DELIVERED RO WRONG LOCATION AND EVEN THOUGH i AM DISABLED i HAD TO CLIMB A STEEP SET OF STAIRS TOB ACQUIRE THEM

Date of experience: April 7, 26
Michael N. ProFlowers Rep
16 hours ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.

1 review
0 helpful votes
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Great On-Time Delivery
April 8, 2026

Order was delivered the morning of the delivery day. So it definitely got here in time. I actually had it delivered the day before Easter.

Date of experience: April 8, 2026
Ralyn B. ProFlowers Rep
20 hours ago

Thank you for your review. We appreciate you taking the time to share your feedback.

1 review
0 helpful votes
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Beautiful, full flowers on time
April 8, 2026

I ordered a deluxe bouquet for a friend's birthday. I ordered it only two days before, on the weekend, for a Monday delivery. The flowers arrived carefully and on time, and the bouquet was absolutely beautiful! Larger and fuller than I expected, all healthy blooms, and carefully crafted. My friend loved them!

Date of experience: April 6, 2026
Ralyn B. ProFlowers Rep
20 hours ago

We’re so grateful that you took the time to share your experience with us! Thank you!

1 review
0 helpful votes
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Disappointed
April 8, 2026

Ordered tulips and iris bouquet. Te tulips opened up next day but had died by Easter and the irises never opened at all! Very expensive for a few tulips! I always had beautiful flowers in the past but may never order again!

Date of experience: April 8, 2026
Michael N. ProFlowers Rep
16 hours ago

We understand that you’ve spoken with a supervisor regarding your recent review, and a redelivery was offered on the earliest available date. Please let us know if there’s anything else we can assist you with.

1 review
0 helpful votes
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BEAUTIFUL!
April 5, 2026

Beautiful flowers! Reliable delivery! So much to choose from.

Date of experience: March 21, 2026
Rachel T. ProFlowers Rep
5 days ago

We appreciate you taking the time to post about your experience.

1 review
0 helpful votes
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Too any Substitutions
April 5, 2026

It looks like the florist made many substitutions of mauve colored mums and very few pink roses were included(not even close to the picture in the website)…those pink roses shouldn't have been hard to find

Date of experience: March 21, 2026
John O. ProFlowers Rep
4 days ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.

1 review
0 helpful votes
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3 orders this week!
April 4, 2026

I sent three different arrangements this week for Easter and all 3 were lovely and arrived very timely. The recipients were delighted. And I got a fantastic price through my AARP membership.

Date of experience: April 4, 2026
Rachel T. ProFlowers Rep
5 days ago

We appreciate you taking the time to post about your experience.

1 review
0 helpful votes
Follow Ashleen K.
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I ordered flowers to my daughter's college apartment for her 20th birthday, but unfortunately, the delivery person left them somewhere. My daughter never received them. I contacted Proflowers and they resent the flowers. The second time they were delivered without a problem ( late for her actual birthday) but they were beautiful.

Date of experience: March 13, 2026
Rachel T. ProFlowers Rep
6 days ago

We appreciate you taking the time to post about your experience.

Texas
1 review
0 helpful votes
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The recipient LOVED the flowers
April 2, 2026

Ordering the flowers was a breeze. They looked exactly like the picture. I sent flowers to two different individuals and they were quite pleased 😄

Date of experience: March 13, 2026
Ralyn B. ProFlowers Rep
7 days ago

We’re so grateful that you took the time to share your experience with us! Thank you!

Arizona
1 review
0 helpful votes
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Ordering was easy but the product was awful. 3 of the flowers were nice the rest were dead or only stems. I used to buy from proflowers regularly but had not for several years. I will never shop proflowers again.

Date of experience: April 2, 2026
Ralyn B. ProFlowers Rep
6 days ago

We see that you have already spoken with a supervisor regarding your recent review, and a full refund has been processed. Please let us know if there is anything further we can assist you with.