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ProFlowersReviews 1,200

3.3

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From the business

At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.

Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.


proflowers.com
Founded in 1998
Chicago, IL, United States
+200
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ProFlowers Reviews Summary

ProFlowers has a rating of 3.3 stars from 1,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention and beautiful arrangement. ProFlowers ranks 6th among Flower Delivery sites.

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Wisconsin
1 review
0 helpful votes
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My Mother loved them!
November 19, 2025

I had flowers delivered to my Mother's assisted living for her 93rd birthday. I couldn't get there in person so I thought she would love these……and she did! She just gushed about them, and said they were beautiful and perfect. 🙂

Date of experience: November 19, 2025
Ralyn B. ProFlowers Rep
3 months ago

Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!

California
1 review
0 helpful votes
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I was browsing for a special gift like flowers. Saw the nice fall colors and arrangements. I was able to see and understand the different product offerings and sizes and easily purchase.

The delivery was flawless.

Date of experience: November 19, 2025
Ralyn B. ProFlowers Rep
3 months ago

Thank you for taking the time to review your experience with our service.

Nevada
1 review
0 helpful votes
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The rose bush I ordered for my daughter's bday was terrible looking when we got it. It didn't open and the buds were already turning brown. It has since completely died. It was delivered on 11/10. I have a picture of you need. I was going to email it but wasn't sure who to send it to.

Date of experience: November 10, 2025
Ralyn B. ProFlowers Rep
3 months ago

A supervisor has reached out to you via voicemail and email regarding your review. At this time, we have offered a redelivery. Please let us know if there is anything else we can assist you with.

Georgia
1 review
0 helpful votes
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Great flowers.
November 13, 2025

The experience was good from ordering through delivery. The flowers were beautiful and have lasted. My girlfriend was thrilled.

Date of experience: November 12, 2025
Ralyn B. ProFlowers Rep
4 months ago

Thank you for your review. We appreciate you taking the time to share your feedback.

Florida
1 review
0 helpful votes
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Recipient did not know who sent it
November 11, 2025

Sent flowers to my friend wrote a very nice message signed it but it was not part of the delivery. When we spoke, i mentioned did you get my flowers will not order from proflowwrs again

Date of experience: November 4, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.

Sweden
1 review
0 helpful votes
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Loved the flowers! I ordered the jack o lantern container because Halloween is my Mom's birthday, this was the first one without her! But my local shop didn't have one just disappointed in the container!

Date of experience: October 31, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.

California
1 review
0 helpful votes
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I don't feel that paying the extra for the fullest version was worth it, honestly. The pumpkin vase was super cute, but was the focus of the presentation - not the flowers. The arrangement would fall under the heading of "full", maybe... but not "exquisite" (or whatever the term is for the most expensive option that I paid for). If you're wanting to pay for an experience, then its worth it.

Date of experience: October 31, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.

Maine
1 review
0 helpful votes
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Extremely dissapointed.
November 8, 2025

Had to make a last minute purchase for flowers for my mom. Website said delivery was available for Monday November 3rd, critical for her birthday. Everything confirmed delivery would happen as expected. Never even shipped on that day. She was so sad. Ended up coming in the next evening. The flowers were in terrible shape. I have been ordering from proflowers for years. They never arrive like this. 5 of the flowers were in such bad shape they had to be thrown away. It was a sad, sad bouquet, looked like they had been run through the gauntlet. The quality was just not there. Nothing like showing someone how much you care by delivering them a ratchet floral bouquet... a day after their birthday. Just a horrendous experience. I understand that it was short notice, but if you can't deliver, be transparent about it. I would have made other arrangements.

Date of experience: November 4, 2025
Jeanel J. ProFlowers Rep
4 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Sweden
1 review
0 helpful votes
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Flower delivery
November 8, 2025

I have always enjoyed Proflowers. This experience was no different the only thing I had an issue with is the delivery date I wanted was not available however with that said I was able to get the flowers delivered a day early. It was for my mother's birthday. It would have been nice to have them delivered on her actual birthday. I ordered with plenty of time thankfully that resulted in the early delivery.

Date of experience: November 8, 2025
Rachel T. ProFlowers Rep
4 months ago

Thanks so much for sharing your experience! We really appreciate you taking the time to let us know how it went.

Minnesota
1 review
0 helpful votes
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I asked on several occasions in talking with your Customer Services Representative for the name of the person that accepted the flowers I sent. I never received the name of the person signing for flowers sent although I was told by your representative they would get it from the florists that delivered the flowers.

Date of experience: November 7, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out to you via voicemail and email regarding your review. At this time, we have offered a redelivery. Please let us know if there is anything else we can assist you with.

New York
1 review
0 helpful votes
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Late
November 7, 2025

Delivery was hours late because of a snafu about the signature on the card. Just deliver the flowers! It went to my wife's school after class was over!

Date of experience: November 4, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.

Utah
1 review
0 helpful votes
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Flowers are wonderful
November 7, 2025

It was super easy ordering and delivery process. Flowers are very beautiful and pleasant. The vase however does not sit evenly on any counter. The bottom of the vase is circular so felt like the vase was gonna tip over and anytime.

Date of experience: November 7, 2025
Ralyn B. ProFlowers Rep
4 months ago

Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.

Indiana
1 review
0 helpful votes
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Every time I use Proflowers, I say I'm never going to do it again. This time I mean it. I ordered flowers from them. The process was fine. On the day they were supposed to be delivered (my anniversary), they emailed me to tell me they didn't have a florist that could fulfil my order. Thanks for telling me now...

I called them and they said they could overnight my order via FedEx. I told them that was fine. Then I was transferred to someone else but I wasn't sure why. That person said that they needed to cancel my order and I'd need to order from their boxed selections. I didn't see anything that I liked so I just ordered red roses. I was disappointed but red roses is always a solid backup. Then they told me they couldn't deliver them until Tuesday.

I was a captive customer since it was already too late. I ended up with different flowers delivered on a date well after when I needed them. The paltry 15% discount they offered me didn't even cover shipping. What a terrible experience that could have been prevented by not letting me order flowers that they couldn't deliver.

Date of experience: November 1, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.

Virginia
1 review
0 helpful votes
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Flowers not quality pictured
November 5, 2025

I ordered flowers for a birthday present, based on a picture on the website. The arrangement that was sent looked quite a bit different and of a much lesser quality than what I ordered. I know the website says substitutions can be made, but I would expect better quality than what was sent. My mom loved them anyway, but I will avoid using Proflowers in the future. I would like to think the quality I order would be maintained.

Date of experience: October 28, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.

California
1 review
0 helpful votes
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Ordering the flowers was easy. They were delivered on the date I requested. The recipient sent me a picture of tbe flowers and they were lovely. The price was also reasonable.

Date of experience: November 4, 2025
Marie C. ProFlowers Rep
4 months ago

Thanks for taking the time to share your experience with us! We really appreciate it.

California
1 review
0 helpful votes
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My loving Sisters
November 4, 2025

I have sisters that live out of state and we always make plans but for so reason it just doesn't make out the way that it's supposed to.So of course my course is to order flowers and pray that they arrive on her day. And hope that they arrive before dark. She has been so blessed with how beautiful they are and that she can show them off.
Greatest day ever.

Date of experience: November 4, 2025
Marie C. ProFlowers Rep
4 months ago

Thank you for taking the time to review your experience with our service.

California
1 review
0 helpful votes
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Flowers are dying after third day
November 4, 2025

The flowers were delivered on Thursday to my wife for our anniversary while I was out of town. Today it is Monday, 4 days later and the flowers are nearly dead. We already trimmed them the first time change the water twice and definitely not worth the money that I paid. I wish I could submit a photo of what they look like four days later

Date of experience: November 3, 2025
Ralyn B. ProFlowers Rep
4 months ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.

Massachusetts
1 review
0 helpful votes
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Feeling A little flat
November 3, 2025

Ordering was quick and easy. The Flowers were lovely. Unfortunately the added balloon was a little flat. But it was still floating so all good.

Date of experience: November 2, 2025
Rachel T. ProFlowers Rep
4 months ago

Thank you for taking the time to review your experience with our service.

Texas
1 review
0 helpful votes
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PROFLOWERS IS PROFESSIONAL!
November 2, 2025

Proflowers always sent the right order ON TIME. The product received was the product described in the website. They are my Number 1 choice for flowers and candy.

Date of experience: November 1, 2025
Jeanel J. ProFlowers Rep
4 months ago

Thank you for taking the time to review your experience with our service.

Florida
1 review
0 helpful votes
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Reliable blooms!
November 1, 2025

We have been using ProFlowers florists for years to deliver fresh flowers for various occasions. We have never had a bad experience with the delivery, and we have always been told that the flowers are of the first freshness which provides for maximum enjoyment.

Date of experience: October 24, 2025
Jeanel J. ProFlowers Rep
4 months ago

Thank you for taking the time to review your experience with our service.