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At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
ProFlowers Reviews Summary
ProFlowers has a rating of 3.3 stars from 1,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention beautiful arrangement and time delivery. ProFlowers ranks 6th among Flower Delivery sites.
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My order never arrived to the intended person - very disappointing and very upset spending all that money to not have the sentiment received. Reached out to Proflowers - no response. Will not use again.
The photos were somewhat misleading to the quantity and size of the flowers and vase. The amount paid was similar to, if not more, for orders I've purchased in the past. I was shocked to see such a tiny bouquet, especially when I ordered the biggest size!
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
I have used Proflowers plenty of times and each time the floral arrangement has been very nice. This time around I bought the highest level bouquet (exquisite). The flowers were very nice and there are actually a few flowers that are still quite beautiful a few weeks later. However, the arrangement did not seem to match the size of the order I placed. The arrangement seemed to be smaller and more comparable to the regular standard size. Also, the vase they arrived in was not the greatest. It does it's job just fine, but after purchasing the top level option, the vase should be high quality as well. I am still satisfied with the service, but these things keep me from giving a 5 star review.
Thanks so much for sharing your experience with our service! We really appreciate your thoughts.
I'm a repeat customer and have always sent beautiful flowers to friends and family.
We appreciate your review and appreciate you taking the time.
I had the flowers delivered to a hotel where my wife and I were staying for our anniversary and they arrived on time and filled the room with their fragrance!
We’re so grateful that you took the time to share your experience with us! Thank you!
Flowers were delivered on date requested in beautiful condition
Thank you for taking the time to review your experience with our service.
Ordered flowers for my mother's birthday and they were perfect! It was a beautiful arrangement that was delivered on time. She loved them!
We appreciate you taking the time to share your experience!
First, the flowers came from a Harris Teeter. I didn't realize I would pay that kind of money to get flowers delivered from the grocery store around the corner. Secondly, the flowers did not last long at all and never opened completely before they started to lose petals. I won't make the same mistake twice. Lesson learned.
A supervisor has reached out and provided a partial refund. We have left a voicemail as well as an email. Please let us know if we may be of further assistance.
Ordering was easy. The flowers were beautiful. I liked it that the charges were upfront and the cost at checkout was exactly what I expected.
Thanks for taking the time to share your experience with us! We really appreciate it.
I wanted a lovely thank you for a fellow veterinarian, they were quite overwhelmed with the bouquet you delivered.
We appreciate you taking the time to post about your experience.
The arrangement sent for get well that was in a ceramic pumpkin 🎃 was lovely!
Thank you for taking the time to review your experience with our service.
I ordered $75 flowers, and the ones they sent were nothing like it and size was small.
A supervisor has reached out to you via voicemail and email regarding your recent experience. As part of the resolution, a 30% refund has been processed for your purchase.
If you have any further questions or need additional assistance, please don’t hesitate to contact us.
Did not know when it was delivered until late in evening. No time of delivery was given.
Hi Mary, thanks for sharing your feedback. We understand how helpful timely delivery updates can be, and we’ll work on making glad touches to keep you better informed moving forward. Your comfort with our service really matters.
We appreciate you taking the time to share your experience!
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
I ordered 24 roses and only 13 was received by the recipient I was told I would receive a refund but have not seen it
Thank you for your review. We appreciate you taking the time to share your feedback.
I was embarrassed by the arrangement that was sent. The main feature of the bouquet I liked was not included. I was given a 20% refund, but I would have preferred having a better-looking bouquet sent.
Thanks for taking the time to share your experience with us! We really appreciate it.
The arrangement was beautiful and a good value. Delivered precisely on time.
Thanks for taking a moment to tell us about your experience with our service.
I ordered for her special day. Yes sir it will be there by 5 before she gets off. 1st time was great. 2nd time failed to deliver and had a refund given. Today I was going to give them another shot since I'm out of town. Failed to deliver again. Again, I got a refund but this is the second time my wife was disappointed because she didn't get it on her special day. Buy local. I called tonight and it will be there by 10am.
What was received was nothing even close to what the image online showed. I even upgraded the bouquet to 'deluxe'. What arrived was measly and embarrassing - not at all worth the $75 spent. Lesson learned - it's probably best to go directly to a local florist from now on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we offered you redelivery. Please let us know if there is anything further we can assist with.