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Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
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Had a wonderful experience with pristinauction, would definitely use them again for sure!
Thanks again
Great place to buy and sell collectibles. I have never had any issues and always receive my items in a timely manner
Pristine Auction is always on point and I always receive my goods in a timely fashion. Looking forward to bud in more items.
I love Pristine from Jarred all the way to the bottom. Great selection of material, shipping is ultra fast and Jarred is 100% professional.
Very much enjoy the process and speed of which this company ships. All quality memorabilia which is what I love! Would recommend fro many others
This app/website is fantastic! Won quite a bit on here and they ship nice and fast! Very easy to use as well and they respond quickly also! For that, I give them an easy 5 stars!
Quality merchandise, good customer service, can find nice autographs for a good price, trusted authentic autographs
Very good website for finding autographed items. I'm a huge Ohio state fan and love seeing all the cool things they sell on here. Legit authenticity and fast shipping.
Es perfecto y me motiva mucho a conseguir dinero para poder comprar cosas de 49ers lo que siempre he querido y es accesible y confiable me gusta mucho
I bought a signed jersey, and the customer service was amazing would totally recommend to anyone trying to buy sports memorabilia 10 out of 10
This place is fraud and I hope the go to hell
I won a bid but never paid for the item as I didn't really want it. They went ahead and proceeded to take the money from me on their own!
This isn't okay … I didn't go on to the site and personally pay for the item.
I am beyond pissed about this.
I hope everyone there burns in hell and I will be putting a claim on it through my bank!
Prestine Auction is amazing. The auctions bring you back and they're so fun and the amount of endless unique items is so great. Perfect place to be
Amazing site to be on if you love sports and I onehured percent garrantee you will love it so have blast
I order two things on Sunday and their auction policy says it'll take within three days to ship most lots and 5-7 business days for art lots now I bought a nfl mini helmet which I don't consider "art" and today is the third business day and the shipment thing still says "pending." But other than that everything has been good
I was trying to be a regular customer because everything that I buy it was really nice in Too I buy this Jersey and I never receive it And they say that they're giving me my refund but I never see my refund And when I try to talk to them their customer service as really bad they don't even have anybody to answer the phones or the emails I wish they can answer me And I never got any explication Why did cancel my order with no notification or any explication
I have had a very good experience with pristine auction and I think that it is very good and I recomienda it to others.
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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