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Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
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Love buying from Pristine! Love their customer service. Always willing to help. I'll be returning for more!
Have been buying memorabilia from PA for several years. Have been able to hold off on items and eventually get them at a great price.
These guys have great items for a great price. Highly recommend. We bought a few basketballs and some autographed pictures and they were great with awesome quality.
This is a great site to win COA props and memorabilia. Great for collectors of just about anything. Customer service is spot on, quickly reply's back to questions, and the owners are genuine guys. A lot of free give always each month and with won orders. If you haven't checked them out yet do it!
Love the daily auctions no reserve is great prices start at a reasonable price and if you're like me and look for more obscure items you can get things cheap
Love this auction site and has new items daily in several different categories...
Love pristine auction very fair and awesome company! Have won several auctions on the website and have been very satisfied with everything I have gotten! Would highly recommend this site!
Been doing business with them for years and will continue. Top notch customer service! Never have to worry about authenticity of the products.
They sold me a "mystery box" of sports cards that were supposed to be "free of mostly commons" but it was the opposite! It's not a mystery box if
* all the packs are opened and only commons are in there
* the 1992 Gulf Coast Yankees Team Set has all the cards, commons, EXCEPT the only one of value - Derek Jeter
* The only card with a star's (Wayne Gretzky) signature was taken off as it was a sticker.
* There were 90% commons with any signature being a nobody.
The response I got was - "we hired a reputable company to provide the cards." Great - how do you determine "reputable?" Is there any quality control? Do you blindly believe them? YOU decided to choose them. If they don't do their job it's your responsibility to choose someone else.
I spent over $3,000 in memorabilia in a couple months with Pristine Auction but will never use them again. Once I needed support from their customer service it was horrible.
EMPLOYEES ARE GREAT AND HELPFUL. BEST ONLINE AUCTION. PURCHASED MANY HIGH END ITEMS. WILL DEFINITELY BUY AGAIN
Best online sports auction site there is. So many different products for whatever sport you follow and there's so many great features like the 10 minute auctions.
I've purchased well over 30 items from pristine auction. Quick delivery, very fair pricing all around just great and easy to deal with.
Awesome and amazing and wonderful ect... and now I need to fill in a bunch of characters because pristine can be described in way less. They are the best!
Everything is so nicely packaged and greatly priced. I love how everything comes with a certificate of authenticity
Great deals and great items. If you can't find something you like on this site, you will not find it any where.
Great product always, purchase merchandise from pristine monthly, they have great customer service!
It's crazy how many great deals on are Pristine Auction. I got a signed and custom framed Rob Gronkowski Jersey cheaper than just buying a signed jersey elsewhere. The best approach is to check back every day to find the best deals. Careful though, it can be addictive.
I have won several auctions from Pristine. I am completely impressed with the process and the quality of the jerseys that are signed!
#SteelerNation
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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