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PriorityTire

4.8

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PriorityTire Reviews Summary

Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.

This summary is generated by AI, based on text from customer reviews

service
119
value
129
shipping
133
quality
121
This company responds to reviews on average within 22 days

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12,536 reviews

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New Jersey
1 review
0 helpful votes
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Good quality tires, Professional customer service...and I will purchase more tires in the future

Date of experience: May 31, 2024
Team P. — PriorityTire Rep
over a year old

It is great to hear that we provide good customer service, thank you for noticing! Safe travels!

Indiana
1 review
0 helpful votes
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Easy, quick, good quality
May 31, 2024

Super easy to order, very quick delivery, and great quality

Date of experience: May 30, 2024
Team P. — PriorityTire Rep
over a year old

Everything you wish from an online business! Stay with us!

Ohio
1 review
0 helpful votes
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Wagon tires
May 30, 2024

Fast delivery and cheapest prices, will buy from them again

Date of experience: May 30, 2024
Team P. — PriorityTire Rep
over a year old

Thank you! We're looking forward to serving you again!

New Jersey
1 review
0 helpful votes
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Wrong tires sent
May 30, 2024

Actually lousy, Had to jump through hoops to get issue straightened out. You sent wrong tires and after being told I would have to pay return shipping spoke with a second customer service rep that actually new what they were doing, the issue was resolved. I hope,Replacement tires should be coming once wrong ones are picked up, So three weeks may pass before I receive the correct tires. Amazon and e bay are looking better for future purchases.

PriorityTire attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2024
Team P. — PriorityTire Rep
over a year old

We are sorry to hear that you are not happy with our service. We would like to help you as much as we can, so please provide us with your full name, email address and order number so we can check your case in our system. Thank you for your patience and understanding.

New Jersey
1 review
0 helpful votes
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Tires
May 28, 2024

Exactly what I expected great price prompt free shipping

Date of experience: May 28, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you received exactly what you ordered.

Florida
1 review
0 helpful votes
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Excellent service
May 27, 2024

The tires delivered the next day! Super quick and exactly what i wanted

Date of experience: May 27, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you received exactly what you ordered and that you liked our fast shipping!

Alabama
1 review
0 helpful votes
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Highly Recommend
May 26, 2024

Very fast delivery. Tire was brand new as promised. Mobile ordering attempts would not process. No problem using desktop for ordering.

Date of experience: May 26, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your review. We are sorry if your ordering process wasn't as fast as it should be! Thank you for bringing this to our attention, we will forward all the information to the appropriate parties in order to resolve this as fast as possible.

New Mexico
1 review
0 helpful votes
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Tires are good but old?
May 26, 2024

Purchased these tires. Great price. However they were manufactured in the 36th week of 2022 which is kind of older when you consider that it is recommended to replace them between 6 and 10 years.

Date of experience: May 26, 2024
Team P. — PriorityTire Rep
over a year old

The manufacture date of our tires varies from one to four years old and there is no way to determine, pick, or choose the tire age you will receive. The tires are kept in controlled conditions and have passed our safety inspections. We assure you that they are fully functional and safe for use, they do not have any dry rot or other DOT-related issues.In case you receive a tire that is older than that and don't wish to use it, we'll provide you with a return, if you didn't use or mount them!

Virginia
1 review
0 helpful votes
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Simple, quick and quality tires
May 26, 2024

I actually had tried ordering through another company initially. Had an absolutely terrible experience with thousands of dollars tied up on credit cards of "cancelled" orders with no explanation. Found Priority Tire, had tires ordered in about 10 minutes, at the house in 4 days. So happy I made an additional order for some trailer tires that day. Thanks guys!

Date of experience: May 26, 2024
Team P. — PriorityTire Rep
over a year old

You're welcome Brandon! We are proud that we have earned your trust! Can't wait to serve you again!

Illinois
2 reviews
0 helpful votes
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28s rubber band tire
May 25, 2024

Good delivery will def buy from again. Actually gonna order another tire now my other tire ok my driver side just blew out.

Date of experience: May 25, 2024
Team P. — PriorityTire Rep
over a year old

We can't wait to serve you again!

West Virginia
1 review
0 helpful votes
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Great products and service!
May 24, 2024

Ordered these OEM Carlisle Trac Chief tires for my JD 2720 compact tractor.
Fast and free shipping, perfect fit!

Date of experience: May 24, 2024
Team P. — PriorityTire Rep
over a year old

Happy to hear that we were able to provide you with a great deal!We hope to see you again.

Georgia
2 reviews
0 helpful votes
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Good Replacement Tires!
May 24, 2024

I bought these tires to replace the old tires that are on my cattle trailer.

Date of experience: May 24, 2024
Team P. — PriorityTire Rep
over a year old

Feel free to let us know about your thoughts on the Tires down the line or to share any questions/concerns.

Washington
1 review
0 helpful votes
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Tires
May 24, 2024

Good was good was very good I am not writing a 50 character review I don't want to. So if this is not good enough, tough.

Date of experience: May 24, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your review!

New York
1 review
0 helpful votes
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Unusual tire Sizes
May 23, 2024

Greatest place to get unusual tire sizes, fast delivery, easy to use website!

Date of experience: May 23, 2024
Team P. — PriorityTire Rep
over a year old

We love hearing back from our customers! Thank you for your review!

North Carolina
1 review
0 helpful votes
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Fast and Accurate
May 23, 2024

Got my tires a day earlier than I thought. I shopped more expensive brands and they did not last any longer than the Fullway and Ironman Chinese tires so I started buying them here. I have bought 4 set of tires any no problems with tire quality over the last 4 years on two different vehicles.

Date of experience: May 23, 2024
Team P. — PriorityTire Rep
over a year old

Thank you. Your satisfaction is our primary goal. We hope to see you again.

Kentucky
1 review
0 helpful votes
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Atlas 315/35R20
May 23, 2024

I have been using these tires for the past year, and they have been exceptional considering the price, especially for a car with 800 RWHP. I highly recommend them.

Date of experience: May 23, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your great recommendation!Thank you for shopping at PriorityTire.com

Pennsylvania
1 review
0 helpful votes
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Buy You won't regret it!
May 21, 2024

I would gladly order again, the place that put my tires on even said the tire were nice. The guy said the next time he gets new tires he will be getting them from you guys. You won't regret it, I promise you.

Date of experience: May 21, 2024
Team P. — PriorityTire Rep
over a year old

Your installer knows the best! Thank you for trusting him and us!

California
1 review
0 helpful votes
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I order at least one set of Carlisle trailer tires a week here. Every tire has had a born on date of less than two months old

Date of experience: May 21, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your loyalty! We are thrilled that you liked out tires and their DOT.

Georgia
1 review
0 helpful votes
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Super happy.
May 21, 2024

I was referred by another customer. Super easy process and fast shipping. Super happy.

Date of experience: May 21, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for trusting your recommendation and us. We are happy when our customers are happy. Safe travels!

Georgia
1 review
0 helpful votes
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Do not waste your time and money!
This company is not reputable in my experience! I purchased 4 Bearway tires and only received 3 tires. They made me get security video from my installers shop to prove FEDEX only delivered 3 tires. Luckily, the shop had the video, and it clearly showed only 3 tires delivered.
They agreed to send a replacement tire over a week later. The tire arrived at the installer, and they stored it with the other 3 until they installed them 2 days later.
After installing and a test drive, I received my car back and realized one of the tires looked a bit different. I quickly called Priority Tire within minutes and alerted them of the issue, and sent them the photos they requested for review.
After initially noting they would set up a "No Hassle" return, they ultimately denied any responsibility and blamed the tire installer. As a "courtesy they offered me a $25 credit instead of sending the correct tire or refunding my $118 + $25 install.

PriorityTire attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2024
Team P. — PriorityTire Rep
over a year old

We are sorry to hear that you were not satisfied with your experience. Based on the FedEx proof of delivery all 4 tires were delivered. Since we are not able to confirm the number of tires delivered physically, we had to ask you to provide avoidance that will help us file a claim with FedEx. This is a standard procedure, and we are unable to aid you until the claim is approved. Unfortunately, we cannot confirm whether we shipped the wrong replacement tire since you advised us of the issue once the tires were mounted and the shipping labels were disposed of. Since we only deal with brand-new tires that have never been used or mounted, the return was declined. However, we did acknowledge that you were inconvenienced by this issue and offered to compensate you with a partial refund which you accepted. Please note, that we are not responsible for charges issued by the third party. For any further questions or concerns, we kindly ask that you contact us at [email protected].

From the business

Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.


prioritytire.com
Allentown, PA, United States