Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping was incredibly fast, tires are great and just very impressed with just the whole experience
Had the tires I needed for a matching set on my 5th wheel camper. Shipping was quick. Price per tire was better than what I can get around my area even with paying for mount and balance. Will defiantly be buying more tires from Priority Tire in the future
Thank you for the wonderful review! We strive to offer the best service possible to our customers to ensure they leave us satisfied. We're looking forward to serving you again!
I ordered 4 tires in the size of 35x12.5r18 and got 2 in that size, and received 2 37x13.5r20 trying to return the 2 wrong size tires and receive the rite size still haven't got any word back on my return
Our deepest apologies if we've somehow sent two incorrect tires by accident! We do all we can to prevent such mistakes with advanced logistics on both the operational and technical, software side of things. Still, despite our best efforts, mistakes can still happen - but we do try to quickly and efficiently resolve them! We're not sure what happened with the email communication, we'll review the matter ASAP and try to swiftly assist you. Thank you for your patience and understanding.
Thank you for leaving such a wonderful review for us!
Great customer service, I have bought tires before and will be buying more for my 1ton truck, car and pick-up truck, also best price i could find.
Thank you for your review. If you have any suggestions on how to improve our business, please tell us, we are open to all suggestions.
When I ordered the wrong size I was able to easily return them and order the correct one. The tires came quickly both times and I have no issues with them.
Great to hear that our customer service agents were helpful in your return process. Thank you for choosing us!
Best price I found on some decent off brand tires. Communication and tracking was spot on, and the entire transaction was quick and seamless. I appreciated the given specs on the tires, and the pictures were accurate. Will definitely purchase from them again, and do not hesitate to recommend.
Thank you for your review. We love hearing back from our customers so we know how we can offer exceptional services.
It was quick and easy. The only problem was is that I didn't get an email or text to say that the tires arrived.
Thank you for your review. We would like to apologize and will forward this information to the appropriate parties so we can fix that as soon as possible.
Ordered tire got confirmed order right away. On order said delivery in 3 to 5 days. Never got tracking number. So after 3 days called and after 30 minutes plus on hold. Lady answer phone and confirmed tires would arrive the next day and email me tracking number. Got tires the next day.
Thank you for your review. We would like to apologize if the system didn't provide you with tracking numbers, we will forward that to the appropriate parties. We are happy that our customer service agent managed to help you and that you are satisfied with your order. We hope to see you again so we can do it better.
It was very easy and fast to order my tire and i love the price
And we love reading positive reviews from our satisfied customers! Thank you for being one of them!
Thank you for your positive feedback! We're delighted to hear that you received exactly what you ordered.
Ordered from Priority many times. Always the best price and fast shipping
Thank you for your loyalty! Keep choosing us!
Thank you! Feel free to inform us of the tire quality once you test them!
Appreciate how quickly I received my order! Previous orders didn't arrive as fast. Great improvement.
Thank you! We do our best to be better each day. You should just keep in mind that we have over 200 warehouses, and not the same stocks in each one of them. So the delivery time depends on our warehouse where we have your desired tires in stock, and your address.
Your review has made our day. Thank you for your loyalty and such nice words.
And we love reading positive reviews! Thank you for shopping at PriorityTire.com
Excellent service, great pricing and prompt delivery service.
Thank you, appreciated patron! We are happy when our customers are happy! Tell your friends!
I have been using Priority for a while now, and have had an excellent experience with shipping, pricing, and products. Will continue to use
We are thrilled to hear about your positive experience with our company! Thank you for choosing us!
Website was easy to navigate and find the tires I wanted. Price was less than half of what I would have paid at a tire shop. Received tires right to my house.
We are pleased to hear that we managed to save your bank account with our affordable prices and that you are happy with our shipping. Safe travels with your upgraded set!
They had both sets of tires. They were affordable. They deliver on time!
And they are happy to have you as a customer! Keep choosing us!
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.


Thank you for the wonderful review! We strive to offer the best service possible to our customers to ensure they leave us satisfied. If you have any questions or concerns later, please do not hesitate to contact us.