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PriorityTire

4.8

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PriorityTire Reviews Summary

Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.

This summary is generated by AI, based on text from customer reviews

service
119
value
129
shipping
133
quality
121
This company responds to reviews on average within 22 days

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12,536 reviews

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California
1 review
0 helpful votes
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Great service
December 16, 2024

Ordered received confirmation and 3 days later here it was. Excellent service and quality product

Date of experience: December 16, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your kind review! We are happy to hear you were satisfied with our service.

Georgia
1 review
0 helpful votes
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Tires
December 16, 2024

Delivery on time. FedEx driver less than satisfactory. Threw the last 2 tires out instead of stacking as I asked.

Date of experience: December 15, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your good review. We are sorry to hear that you are not happy with FedEx service, we will do our best to improve their service. Thank you for your understanding.

Iowa
1 review
0 helpful votes
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Tires were late
December 15, 2024

Late delivery which made it a disappointment most likely delivery company fault

Date of experience: December 15, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your honest feedback. We are sorry to hear that you received your order a bit late. Please keep in mind that the estimated time for delivery for all our items is from 2-6 business days, depending on your address and the warehouse where we have your items in stock. Thank you for your patience.

Tennessee
1 review
0 helpful votes
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2 Americus All Terrain Tires
December 15, 2024

Good deal and very fast delivery. Got my tires in 3 days! Thank you so much

Date of experience: December 15, 2024
Team P. — PriorityTire Rep
over a year old

You're welcome! Thank you for your business!

Alaska
1 review
0 helpful votes
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Great service
December 13, 2024

Order was filled and delivered quickly and accurately. Was able to get my tires mounted when I needed. Great pricing on good products. This is the second time I've used them and will likely use them again!

Date of experience: December 13, 2024
Team P. — PriorityTire Rep
over a year old

Thank you. Your satisfaction is our primary goal. We're looking forward to serving you again.

Pennsylvania
1 review
0 helpful votes
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Awesome service
December 13, 2024

Been ordering tires from here for years, always get what I ordered and fast.

Date of experience: December 13, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your loyalty!

Illinois
1 review
0 helpful votes
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Tire purchased
December 12, 2024

The tires ordered was received in a timely manner and I am pleased with their performance

Date of experience: December 12, 2024
Team P. — PriorityTire Rep
over a year old

Thank you, appreciated patron! We are happy when our customers are happy with our service. Tell your friends.

California
2 reviews
0 helpful votes
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Tires where perfect
December 12, 2024

Tires were great price and fast shipping. I have ordered from here 2 times and will always order from here.

Date of experience: December 12, 2024
Team P. — PriorityTire Rep
over a year old

And we will always be there to serve you! Thank you for your great review.

North Carolina
1 review
0 helpful votes
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Definitely recommend!
December 12, 2024

Great price for good product that was delivered quickly. We will definitely order from them again!

Date of experience: December 12, 2024
Team P. — PriorityTire Rep
over a year old

We appreciate your positive review! Thank you for shopping at PriorityTire.com

Texas
1 review
0 helpful votes
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When I first saw this store online was skeptical. But as soon they call me to receive my tires next day I was shocked. For the price and quality plus service this is the best place to get your tires.

Date of experience: December 12, 2024
Team P. — PriorityTire Rep
over a year old

At Priority Tire we sell tires, but we also love to produce happy customers. Thank you for your review.

New York
1 review
0 helpful votes
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First timer
December 11, 2024

Found all 4 waiting for me just off my deck.an added thrill, but a surprise none the less thanks

Date of experience: December 11, 2024
Team P. — PriorityTire Rep
over a year old

You're welcome, Chris. We are happy that you are happy with our service and tires.

Minnesota
1 review
0 helpful votes
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New tires
December 11, 2024

Easy on time very great products
They never let me down

Date of experience: December 11, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your kind words and loyalty, Bryan. We wish you happy driving.

North Dakota
1 review
0 helpful votes
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Very quick ship
December 11, 2024

I got them very quickly. However, I ordered the wrong size and need to send back. Sorry.
I called and emailed pics as requested on Monday, 12-9, but haven't heard back yet. Order# *******.

PriorityTire attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2024
Team P. — PriorityTire Rep
over a year old

We're sorry to hear that you ordered incorrect tires and waited for longer than usual to receive a reply - something must have went wrong with the email! Do not worry, we'll investigate and get back to you ASAP to get this resolved!

Colorado
1 review
0 helpful votes
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As always a great place to buy tires
December 11, 2024

Easy experience and saved a lot of money. Tires are surprisingly smooth and very comfortable

Date of experience: December 11, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your kind comment. We wish to serve you again!

New York
1 review
0 helpful votes
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Good deal
December 11, 2024

The prices here are really good you can't beat the prices for tires for a set of four I got a great deal

Date of experience: December 11, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your kind review about our prices, Joy. We are happy that you are happy with our deal.

Alabama
1 review
0 helpful votes
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My Tires.
December 11, 2024

Great service and on Time with the products that was ordered.

Date of experience: December 10, 2024
Team P. — PriorityTire Rep
over a year old

Happy to hear that you received your order on time and that you are happy with your purchase.

North Carolina
1 review
0 helpful votes
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Great pricing and good tires!
December 10, 2024

Easy finding what was needed, shipping was fast, and great deal for what was bought! Thanks

Date of experience: December 10, 2024
Team P. — PriorityTire Rep
over a year old

You're welcome. Thank you for choosing us as your tire dealer.

Michigan
2 reviews
0 helpful votes
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This is a tough one
December 10, 2024

Priority did a good job, don't really have an issue with them in my transaction. Issue I have is them using FedEx. And FedEx losing my tires shipping them all the way across the country and then back again delaying me getting my tires. With no compensation. Not
Happy with that. That's the reason why they got four stars instead of five.

Date of experience: December 10, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your honest review. We are sorry to hear that you are not happy with FedEx, we will do our best to improve that part of our business.

Michigan
1 review
0 helpful votes
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Shipping was terrible
December 10, 2024

The buying experience on the web site was great. But they need a different shipping company. FedEx sucks it took a week longer than it was suppose too. We'll see how the rest of this experience goes after the tires are mounted and balanced

PriorityTire attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Team P. — PriorityTire Rep
over a year old

We're sorry to hear that you were disappointed with the shipping speed! On our end we do all we can to organize swift shipping for all orders, using the closest possible warehouse, but ultimately the actual handling is up to the carrier. We've used FedEx for many years, but have actually used other carriers like UPS as well - please know that although delays like what you describe are inconvenient, they are ultimately completely random and not common! We do all we can to work with each carrier to provide the best possible experience and ensure as much consistency as possible - in our experience, FedEx has performed exceedingly well, while we've not really noticed anything particularly better or worse with other carriers, actually!

With all of that said, we'll want to review your specific case in more detail to see where things went wrong and to attempt improvements to quality assurance. Please do tell us more about your order so that we can identify you, make internal improvements and accommodate you with a courtesy discount!

New York
1 review
0 helpful votes
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Best
December 10, 2024

Love the tires car feels very different, can't complain about the deal that I got

Date of experience: December 10, 2024
Team P. — PriorityTire Rep
over a year old

Happy to hear that we were able to provide you with a great deal!

From the business

Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.


prioritytire.com
Allentown, PA, United States