Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Priority Tire has a really good website and the purchase of the tires was very easy. They even had a number of photos of the tires. I am planning on installing them after Christmas.
I typically go through their amazon store, so this was a first from the website. First set i ordered ended up selling out. They reached out with options, i chose a different set, and they made it right. Will buy direct again, so many options.
We appreciate you sharing this, Dustin. We’re glad our team was able to quickly offer alternatives and get things sorted out. Thanks for giving our website a try, we’re happy to have you ordering direct!
I like the tires and shipping. It looks like the build date on the side wall is 1422. That males the tires over 3 1/2 Years old before I even got them. I know the side walls gets cracks in them with age and start to leak air. I am disappointed they dont have a newer manufacturing date. Thanks!
We appreciate your honest and acknowledge your concern - please allow us to post an explanation. Firstly, we do our absolute darndest to only sell truly NEW tires: never mounted, used or modified, without any faults, flaws or defects, procured directly from manufacturers and stored in climate-controlled conditions. It is true that we do store and sell tires of variable ages and, although the vast majority are about a year old, some can indeed be older - up to about 4 years old, no more than that. Although we can understand skepticism, this policy is the result of our 20+ years of experience, with thousands of orders per day - we earnestly believe that it would be wasteful to not sell such tires, as in the vast majority of situations they are absolutely still safe for long-term. For example, in your case, the tires weren't used since the 14th week of 2022 - they're pristine and, again were never used before. Thus, they won't behave the same way as tires that were driven on for 3+ years, so we do not believe that they will cause you any issues or have a shorter practical lifespan. If you have specific concerns about the individual tires or their condition, you can and should of course contact us - for example, via email to [email protected]. Thank you!
Order tire, price was lower that I could find anywhere, shipping was no charge and received in 3 days.
Thank you, Caliber!
We’re glad you found a great value and that your order arrived quickly. We appreciate you choosing Priority Tire and hope to help again the next time you’re in the market.
Really like the tires, look good and ride good, the delivery date was the Dec. 13 but didn't arrive until Dec. 19 that not being your alls fault but Fed-ex right now they are short handed. Besides that, great price, good tire, and quick service! Very satisfied!
Thank you for taking the time to share your experience, Craig.
We’re glad to hear you’re happy with how the tires look and perform. While your order arrived within our stated delivery timeframe of up to six business days, we understand that waiting can still be frustrating, and we appreciate your patience. We’re happy your first purchase with us was a positive one overall and look forward to assisting you again in the future.
I ordered a replacement tire for my car and it was received fast and on time, will definitely order from this company again
Thank you, Robert!
We’re happy to hear your replacement tire arrived on schedule and that the process worked out well. We look forward to assisting you again in the future.
Great tires and price. Three tires showed up the day before the delivery date. The fourth showed up a couple days later.
Thank you, Jordan!
We’re glad you were happy with the tires and overall value. When inventory ships from different warehouse locations, deliveries can sometimes arrive on separate days. We appreciate your patience and your feedback.
Quick delivery. Great tires i read the reviews that help in making my decision to buy from here. They fix perfect in my 20 in rims smooth ride. I only ordered two to try then out. I will definitely order two more soon. Very please
Thank you, Isabel!
We’re glad the reviews helped you feel confident in your choice and that the tires are delivering a smooth ride already. We appreciate you giving us a try and look forward to helping with the next set.
Their tires are very competitively priced. The Tire Armstrong - I've found out through their site as to having road hazard for 2 years, aside from its 65K miles warranty! Which is really helpful and great! Will definitely buy again and recommend!
Thank you, Marineli!
It’s great that the information on our site helped you make an informed decision. We appreciate your trust and look forward to your next purchase.
Excellent prices and variety; excellent sale and bargain offers and specials; user friendly website; fast order processing and delivery
Thank you, Seth!
It’s always good to hear when everything comes together smoothly. We appreciate your feedback.
Saved a lot of money and the wait wasn't too long to receive them. Just got them on my vehicle today and am super happy so far. Thanks, Priority Tire!
Thank you, Amber!
It’s great to hear everything went smoothly and that you’re enjoying the tires on your vehicle already. We’re glad the savings and delivery timing worked out well for you, and we appreciate you choosing Priority Tire.
Purchase and delivery was flawless, haven't mounted them on my GX 470 and Sequioa yet, I believe they will be fine. Let ya know if they ain't. Thanks
Thank you for the update, Warren.
We’re happy to hear the purchase and delivery process met your expectations so far. Once the tires are mounted, don’t hesitate to reach out if you have any questions, we’ll be glad to help.
The order process was fine, it was the delivery. I had 4 tires on the order and I know that they could come in two separate shipments; however, the first shipment I received 3 tires and then 4 days later I received the 4th tire. I think that 2 of the 2 should be band together so that they are not all I individual.
Thank you for taking the time to share your experience, Susan.
We’re glad the ordering process went smoothly, and we appreciate your patience with the delivery timing. In some cases, items within the same order may ship from different warehouse locations based on availability, which can result in separate deliveries arriving on different days. We understand how that can be inconvenient and appreciate your patience. Your input is valuable and helps us continue improving how we communicate and coordinate shipments. If you have any questions about your order, our customer support team is always happy to assist.
Easy to order, exactly as described and quick delivery! This saved me hundreds of dollars and the tires are as good or better than anything I could get at a regular tire shop.
Thank you, John!
It’s great to know you found real value in your purchase. We appreciate you choosing Priority Tire.
These are great quality tires for the price! Got em on sale and would definitely get them again. Super fast shipping as well
Thank you, Brian!
We’re happy to hear you’re pleased with the quality and price of your new tires. We look forward to helping you again in the future.
Very pleased with product, price and service. However more nearby dealers are needed who can mount and balance the tires.
Thank you for your feedback!
We’re glad to hear you’re pleased with the product and overall experience. Regarding installation, even if there isn’t an affiliated installer nearby, you’re welcome to use any local tire shop you prefer. Many customers simply call a nearby installer to confirm they can accept the delivery, then use the shop’s address at checkout. We appreciate your input, and we’re always here to help if you need anything further.
Took me forever to decide between so many choices. Ordered Armstrong tru tracks. Showed up a day earlier than expected. Looking forward to racking up miles in all kinds of terrain. Thank you for an amazing experience in tire purchase.
Thank you for sharing your experience!
We know choosing the right set of tires can take time, so we're happy to hear everything worked out well and that your order arrived earlier than expected. Enjoy the new Armstrong tires, and thank you for shopping with us.
Just fine, not a big computer guy just tried to say I have received my order but it sent me to here so now I am a little upset to have fill these things out
Thank you, Robert.
We appreciate you taking the time to let us know your order arrived safely. If you ever need assistance or have questions about a future order, our team is always here to help.
My standard go-to for tires is Tire Rack, but the tire I needed has been discontinued. Other sites that had the tire available had jacked up the price. Priority Tire had the tire available in the size I needed for a reasonable price. The shipping was very fast and the tire was received in brand new condition. Thanks!
Thank you, Cindy!
We’re glad we could provide the tire you needed at a fair price, especially since it’s no longer widely available. It’s great to hear the shipment arrived quickly and in perfect condition. We appreciate you giving us a try!
My physical delivery address was changed in the Priority Tire system because it could not be verified by Priority Tire... This led to a delay in my delivery because the FedEx driver was searching for an address that did not exist... My delivery address may not be found in the system, but it is the physical address of my home and delivery location that i requested... The FedEx drivers know where i live, but chased the unknown address that the Priority Tire system has assigned to my order... Not cool Priority Tire.
Our system cannot changed addresses without authorization - the Checkout will suggest addresses it can recognize and will warn you if it thinks that an address is incorrect, but you as the customer have the final say. You can override any address suggestion if you wish, which is exactly suited for cases like this where the address may be rare or incorrectly logged. So, we do apologize for any confusion, but we do always ship to the exact address the customer chooses to provide!
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you for the kind feedback, Paul! We’re glad the site made things easy and that the product photos were helpful. Wishing you a smooth install after the holidays.