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PrinterPix

2.7

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PrinterPix Reviews Summary

PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.

service
260
value
235
shipping
244
returns
142
quality
194
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15,188 reviews

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North Carolina
1 review
0 helpful votes
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I ordered 2 11x14 aluminum prints
June 14, 2024

I ordered 2 11x14 aluminum prints. The colors were washed out and lots of bare metal showed through. Not what I was expecting.

Date of experience: June 4, 2024
Florida
2 reviews
0 helpful votes
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Love my purchases!
June 14, 2024

Love my purchases! Great personalized gifts, they brought smiles! 🙂

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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I very much appreciate you reprinting my photos but the second time they came more bent than the first time… I'm very sorry

Date of experience: June 4, 2024
Kansas
1 review
0 helpful votes
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Pictures on a blanket was burry someone was gunna replace it and told me that all I had to do was pay for shipping and never received the blanket

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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I emailed customer support about an issue and they not got back to me.

Date of experience: June 4, 2024
Florida
2 reviews
0 helpful votes
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Calendar pictures not as expected
June 14, 2024
Updated review

Calendar pictures not as expected. Calendar does not hang straight. Top binding is terrible

Date of experience: June 4, 2024

Easy to create
January 3, 2024
Previous review

Easy to create

Date of experience: January 2, 2024
Massachusetts
1 review
0 helpful votes
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Very good, my little fleece blanket came out cute,...
June 14, 2024
Updated review

Very good, my little fleece blanket came out cute, wish it was a little thicker, seems very thin, bit it's for a 2 year old, she won't know the difference. Came pretty quick which is a huge plus. Definitely would order again

Date of experience: June 4, 2024

So far okay
May 14, 2024
Previous review

So far okay

Date of experience: May 4, 2024
Indiana
1 review
0 helpful votes
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Shipping was very very delayed after paying for rush shipping. Quality was sub par.

Date of experience: June 4, 2024
Arizona
2 reviews
0 helpful votes
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Ordered gift canvases with special pictures and text. When they arrived pictures were off center and both pictures and texts were also cut off. A clarification email or call from the vendor when they saw this would have been nice, rather than creating products that can't be used. I now have two canvases I can't display at all. Very disappointed.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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They do an amazing Job!
June 14, 2024
Updated review

They do an amazing Job! Great quality! Will definitely be ordering again and again!🥰

Date of experience: June 4, 2024

Absolutely just love it!🥰 Will buy from them again...
April 23, 2024
Previous review

Absolutely just love it!🥰 Will buy from them again and again 😊

Date of experience: April 13, 2024
Florida
1 review
0 helpful votes
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Ordered a set of buy now create later. The expiration date in the email was 5-31. Tried to redeem in April and was denied. Lost me a lot of money and customer service wouldn't respond. Worst experience ever and I need a $#*!ing refund

Date of experience: June 4, 2024
Kansas
1 review
0 helpful votes
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Was not able to use the coupon that was promised
June 14, 2024
Updated review

Was not able to use the coupon that was promised. Pictures were great however!

Date of experience: June 4, 2024

It wouldn't let me use my $20 voucher code
January 1, 2024
Previous review

It wouldn't let me use my $20 voucher code.

Date of experience: December 31, 2023
Oregon
1 review
0 helpful votes
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The calendar I received for Christmas had all of the bindings smashed. I Got a hold of customer service twice. The only response I ever received back was to send pictures of the calendar which I did and never heard back again.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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I ordered a custom calendar in Feb 2024 and it has not begin delivered nor have I received an update on the status at it is now June. I have been unsuccessful trying to get through to customer service to request a refund.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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I never received my order
June 14, 2024

I never received my order. I got the wrong persons order. I sent pictures as proof and multiple Instagram messages and also called with no resolution

Date of experience: June 4, 2024
Nevada
2 reviews
0 helpful votes
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I loved it, my calendar came out clear and was huge! Definitely got my money worth, I will be again next year for 2025 🤩

Date of experience: June 4, 2024
Utah
1 review
0 helpful votes
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I love my calendar, and the photos turned out perfect
June 14, 2024
Updated review

I love my calendar, and the photos turned out perfect. I might make another calendar for myself next year. Thank you so much.

Date of experience: June 4, 2024

It is a bit expensive after building it up, but I can't...
January 15, 2024
Previous review

It is a bit expensive after building it up, but I can't wait for it to arrive my place and I can see the results.

Date of experience: January 7, 2024
Virginia
1 review
0 helpful votes
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The 2 mugs I ordered for Christmas presents were the absolute poorest quality. Extremely pixelated and dark when I know I used high res photos. I tried to call customer service multiple times and was unable to reach anyone and no response to the emails I sent. Will never purchase again

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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I have normally been very satisfied with past photo...
June 14, 2024
Updated review

I have normally been very satisfied with past photo books and other projects, but my last project was not correctly completed, eg, 5 of 20 photos cropped off letters or part of the picture that had been inside the border when the book was produced. Customer Service responded with a 2nd copy but it included same errors. A 3rd "re-do" is on its way & I hope will be done correctly.

Date of experience: June 4, 2024

Had to start over twice
January 29, 2024
Previous review

Had to start over twice. Checkout was complicated, trying to make me pay for undesired items

Date of experience: January 22, 2024
California
1 review
0 helpful votes
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Good fast as promised
June 14, 2024

Good fast as promised. I would order from them any day. You won't regret

Date of experience: June 4, 2024