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PrinterPix

2.7

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PrinterPix Reviews Summary

PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.

service
260
value
235
shipping
244
returns
142
quality
194
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15,188 reviews

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North Carolina
1 review
0 helpful votes
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There was a big crease down the center of our album cover that ruined the front cover picture.

Date of experience: June 12, 2024
California
2 reviews
1 helpful vote
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Everything came out beautifully
June 22, 2024
Updated review

Everything came out beautifully. The canvas is great quality. The mug arrived fast and looks great.

Date of experience: June 12, 2024

Overall good but could have been better.
June 20, 2018
Previous review

Ordered voucher on living social and then made it on their site. 2 of the pictures all professional said resolution is poor but actually came out great when printed so I'd just ignore the warning. I did have pictures with the sure constantly swapping around the pictures when I tried editing other parts of it and ended up actually putting a picture twice when this happened right before checkout and I didn't notice. They say they will email you when item shipped but I never got an email and I was supposed to have the item by Father's day due to when I ordered it. The site said dispatched but nothing else. I didn't receive it by Father's day so I printed the preview and gave that with a note that it was arriving shortly. I tried contacting them on two occasions and only got a response the second time but they did let me know the item had shipped apologized and gave me a tracking number. The item came in that day (today) 2 days after it was supposed to arrive but in the end the blanket was amazing quality and with the trouble. I was able to get over all the customer service and site issues once I saw the product. Though I do wish the living social mentioned the outrageous shipping costs. After shipping was included it was only a few cents cheaper than Walmart. But again the quality and overall product are with out a doubt worth it.

Date of experience: June 19, 2018
California
2 reviews
0 helpful votes
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Not satisfied
June 22, 2024

Not satisfied. The metal picture was not at all what I expected.

Date of experience: June 12, 2024
Canada
1 review
0 helpful votes
Follow Chad D.
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Delivery of my order took almost a month. Also, photo order site not intuitive. Ended up getting two of the same pictures shipped to me instead of two different ones like I wanted it to be. Add on the ridiculous amount of upselling that the site does and it makes for an unpleasant experience overall.

Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
Follow kimhuong K.
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It takes more than three weeks to receive the package and the print is dark.

Date of experience: June 12, 2024

EXCELLENT PRICE, EASY TO DO
December 18, 2023
Previous review

EXCELLENT PRICE, EASY TO DO

Date of experience: December 18, 2023
California
1 review
0 helpful votes
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Not easy for a techno-moron senior!
June 22, 2024
Updated review

Not easy for a techno-moron senior! Now you want at least 50 words from me! I responded to your survey — is that not enough?

Date of experience: June 12, 2024

Not easy for a techno-moron senior!
May 28, 2024
Previous review

Not easy for a techno-moron senior!

Date of experience: May 17, 2024
Pennsylvania
1 review
0 helpful votes
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Ordered 5 school yearbooks they turned out great just like I designed. Very happy! Would recommend this company!

Date of experience: June 12, 2024
Minnesota
1 review
0 helpful votes
Follow Natasha R.
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I have Loved the detail and clarity of each picture along with the softness of the fabric

Date of experience: June 11, 2024
Iowa
1 review
0 helpful votes
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Tool difficult to use (haven't used another site, so they maybe similar) - want photos in chronological order, had to load pics 1 year at a time, to get somewhat in order. Definitely not a quick and done, took many hours, days, and weeks to arrange pictures in order for 60 page book. Also, I shouldn't have to pay $6 per book to remove your printer barcode - that's crazy!

When I received my order, one of pages didn't print correctly. When I looked online at my project after I received it, the photos were to the edge, but the book printed a boarder. Now when I am following up, the online version us showing like the printed book - which when reviewed prior to ordering, looked fone, all pages printed to edge.

Extremely frustrating. I sent a message about print error, no email or contact from printerpix that I can see. Where is the customer service?

Date of experience: June 11, 2024
Colorado
1 review
0 helpful votes
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The Delivery was slower than expected but the book was nice and I was happy with it

Date of experience: June 11, 2024
California
1 review
0 helpful votes
Follow Monica H.
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The book didn't come at the date it was supposed to come. My client was told her photo book would come on a certain day but I had to reschedule, because it was late.

Date of experience: June 11, 2024
California
1 review
0 helpful votes
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So far ….so good
June 21, 2024

So far ….so good
All went well with this order - I just presented item as a gift and the recipient loved it!

Date of experience: June 11, 2024
New Jersey
1 review
0 helpful votes
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Very nice and timely!
June 21, 2024
Updated review

Very nice and timely! Thank you. Happy to order from you again if needed

Date of experience: June 11, 2024

Long and don't need to repeat options with each picture
May 27, 2024
Previous review

Long and don't need to repeat options with each picture

Date of experience: May 17, 2024
Georgia
1 review
0 helpful votes
Follow Brenda X.
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Easy to place pictures in frame, quick shipping & my blanket was perfect

Date of experience: June 11, 2024
Maryland
1 review
0 helpful votes
Follow Israel E.
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Loved the process very easy and the pictures
Look amazing. Highly recommend

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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Amazing
June 21, 2024
Updated review

Amazing. Highly appreciate the quality and hospitality. Great service

Date of experience: June 11, 2024

Quick and easy
April 22, 2024
Previous review

Quick and easy

Date of experience: April 12, 2024
Washington
1 review
0 helpful votes
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What has it been placed there's no confirmation emails no nothing but it says they use my coupons from Groupon Awesome guys this is got to be the most unreliable company I've ever used in my life boo zero stars 000

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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I loved the ability to customize everything. The program was user-friendly, which allowed me to make changes quickly.

Date of experience: June 10, 2024
Maryland
1 review
0 helpful votes
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Very easy program
June 21, 2024

Very easy program. Flexible and easy to use, with quite good speed!

Date of experience: June 10, 2024
Wisconsin
1 review
0 helpful votes
Follow Trisha W.
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I enjoyed all the fun customizing tools you offer on your photo puzzles. These will be a hit at my daughter's wedding. The tools were easy to work with.

After Purchase we found the puzzles to be beautiful, but more difficult to work with than expected. We had the 117 piece puzzles. The pieces were difficult to work with because they could fit in more than one place. We did eventually solve all the puzzles.

Date of experience: June 10, 2024

I enjoyed all the fun customizing tools you offer on...
February 10, 2024
Previous review

I enjoyed all the fun customizing tools you offer on your photo puzzles. These will be a hit at my daughter's wedding.

Date of experience: February 10, 2024