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PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.
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Do NOT order from this company I will never do it again! There are multiple reasons! 1- I bought 2 Groupon coupons which I thought were great prices 26.89 for two picture blankets and 1 picture Blanket for 15.99 great deals right! NO! The shipping on both were over 60$! Not only that but on there site it says I will get my product in 12 business days if I choose the lowest price shipping well it's been 12 days since I placed my order and both of my products are still not even made. I contacted them through email to express my complaint and they literally had no explanation or answer on when I will be getting my order! So I don't even know if I will get my order. Also I accidentally put a different size blanket on my order a 50x60 instead of 60x50 and they charged me an extra 30$ because it wasn't exactly what the voucher was for. Like really it's not different material it's just a different size. So please don't use this company as they have no care for their customers. 100% disappointed.
I had a problem using a groupon but it was quickly resolved by Aishwarya at your customer service phone center. Now confidently awaiting delivery of my order. Thank you for your service.
This website is NOT user friendly at all. Took me over 2 hours to make a simple christmas card. Pics had to be uploaded one at a a time. Once you place a pic on a card, it cant be moved. I will never use PrinterPix again!
My groupon said Shutterfly, then I was directed to this ridiculous site. Shipping was INSANE. Just bought one item and the shipping costs 3X the price of the item. Will NEVER use again.
Savio took a challenging situation (for me) and walked me through it. I ended up with a great product on the other side of our discussion - exactly what I would like from customer service professionals. Savio was great!
Frank F
TERRIBLE TERRIBLE EXPERIENCE! I bought the coupon on groupon then i ordered something on printerpix then they charge you a delivery fee thats sky high and had to call 4 times and spend 3 hours in total on the phone everytime i called they promissed me a supervisor will call me back within 48 hours but no one ever did till i found one agent that wasn't a idiot and finally figured out the issue why i didnt get my order,
Stay away!
Aishwarya was very patient and had a vary relaxing personality. I felt so at ease and was able to complete my project with no problem thanks to her guidance, great job Aishwarya!
I ordered a trio of items. Only one out of 3 items were sent. I've placed numerous calls (all in which I conveniently get disconnect) and emails. One email was answered and I was told this would be moved to priority status. Seven subsequent emails have gone unresponded. I'm very upset and will NEVER recommend Printerpix.
She was comforting and explained everything as she was helping. Very patient and helpful. Assured me that it will all work our in the end. It sure did. The order went through like a charm. Thank you Aishwarya.
I was very disappointed my package never reached me after I payed for 2 day shipping. But, Aishwarya was very helpful in getting it figured out.
It isn't due to the people that work at Printerpix that it is difficult. The setup needs to be more user friendly and a tutorial would really help. I was told to go on YouTube which I did but it still was not very understandable. Anytime I called the agents were very nice but most times the info they gave me didn't work to solve my problems. Today, at long last I finished a 40 page book which I had a Groupon for only $13.99 for 3 forty page books. The shipping came to $16.99 so for approximately $10 a book I had three books to share with my children. When I ran into a problem getting the books in my cart I had help from your agent Aishwarya in making it all work out. She not only handled my problem but was nice enough to wish me a Happy Thanksgiving.
I saw a great coupon on Groupon and PrinterPix was the corresponding company. I took advantage of the two mink blanket special. The first blanket arrived and was gorgeous in quality and clarity... I however made a mistake in placing the 2nd blanket order and Sharon, a customer rep, realized what happened and corrected the invoice in a few minutes... always grateful when working with quality people and pleasantly surprised!
Sradha was very helpful. She took care of my problem. She was very polite and she was also very thorough.
I had a lot of issues with the website being slow and the software to make book crashing, but the people were very helpful, in particular, Sharon, and Aishwarya.
This is the second I order the mink blankets. They are so soft and the pictures came out great. Can"t wait to give them for Christmas gifts.
I chose the only holiday card that did not look Christmas-y. Once I placed the photo and text I added it to my cart but it would not let me preview it, go back or view it in my projects. Since I felt comfortable with what I had put on the front of the flat card I ordered it. After completing order I went back to the website and viewed the empty card template again and noticed it said Merry Christmas on the back with a template to write a Christmas note. I wrote them within minutes and ask them to not print anything on the back and they said they cannot help me. They said they could cancel the order but that there would be no refund or replacement. - nothing had been printed yet so this is very frustrating as I told this I can no longer send this to many of my friends/family and had ordered 100
It was a little difficult at first with understanding the uploading of the pictures onto the calendar. However, once it was done, the quality of the pictures was pretty good. The paper and wire used for the calendar is low quality. It will make a nice family calendar for the kitchen to remember special dates. All in all it was worth the price I paid.
Everything is awesome but I have one issue. I paid $20 for shipping. The blanket shipped via DHL never notified me of it's arrival and it sat at the P. O. almost two weeks. When I called DHL all the representative could tell to do I'd call the local P. O. Needlesstosay I was able to retrieve my item. Why did I have to travel to my item after paying so much for shipping. Please respond
This blanket is a Christmas gift and I couldn't be happier with how awesome it turned out! The colors, the clarity and the size are exactly as the picture I used. The pricing was also very reasonable.
Answer: Do not ever trust this company. They need to go out of business.
Answer: I don't think corporate exists I dont think this is a legitimate company. I have reported them to PayPal and groupon will also be reporting them to my attorney general office
Answer: I talked to customer service today because my bar was red and at 0 and she said they just gave it to ups and she sent me a tracking number

