PrinterPixReviews 4,819

I was having an issue with my coupon being honored at checkout and she actually logged into my account and corrected the problem. I was very grateful for her help because when I called earlier and spoke with someone named Roshon he was no help at all! He kept reading me a script instead of listening to my issue. I asked to be transferred to another customer service agent since he wasn't helping me and he told me to hang up and call back to get someone else on the phone. Im very glad I did get some help from the very nice lady.

I was having issues with by Groupon voucher in the cart, it kept showing only 2 cards when I kept changing it to show 45 cards. I called customer service and talked to Aishwarya and she went into my account and changed my quantity in my cart to reflect the 45 cards. I'm so glad I noticed it and called. I will keep that in mind the next time I am needing to order anything. The website did not seem to be too user friendly but after talking to Aishwarya she informed me that the site is more compatible with Google Chrome

I ordered a Groupon for 100 cards. The link took me right to their site where I selected my photo to upload. The charge was $9.99 for shipping and I received 1 card. Why have a link directly to the deal if it's not for the actual deal? Why would 1 card cost $9.99 to ship? I filled it out with another person and neither of us feel we did it incorrectly. It looked like we were order 1 set of 100 cards. Now they want to charge me more shipping for the other 99 cards which are going to arrive after Christmas (they won't rush the shipment) Terrible, terrible, terrible. I'm trying to get a refund through Groupon. Next time I'll get my cards at Costco.

Bought a Groupon voucher for a canvas print. Created print on their website, but then could not check out. The whole check out process is so messed up that after 2 hours of trying everything I could think of, I gave up. I lodged a complaint and brought the issue to customer support. I never heard back from them. I was, however, reminded daily that I had left something in my cart and should finish the checkout process. The email said that Margaret would gladly help if there were any questions. I never heard back from her either. Don't waste your time with this company. They obviously do not care about their customers. I traded in my Groupon voucher and went with Picture It instead.

I ordered 3 of the same book from PrinterPix. The black and white photos were so dark in the book, you can hardly tell what they are. Even though I ordered all 3 books on the same day, and the first one to arrive took forever to get there, the other two came even more than a week after that. One of the last two I received wasn't even mine. So, they are re-doing one of the books, which you can't see most of the pictures, anyway. I am going to have to have books made somewhere else after spending so much money to have 3 done here. DO NOT order from this compnay.

I spent 3 hours designing a project and it kept having issues saving with an error message to follow. Finally I figured I should refresh after successful saving (finally) and the project disappeared. What a waste of time on crappy software. DO NOT USE THEM.
There is no issue with my internet, I'm at home and am running a work computer along side this one (which is actually newer) and am having 0 issues on my phone or other computer that is using my home WiFi. I haven't even gotten to shipping, but based on these reviews I'm saving myself even more time!

I bought a groupon for Holiday cards. $36 for 100. Instead when I got my confirmation it said one card was being made. I phoned printer pix. They said well we will give you the others as a Courtsy but you will have to pay more money for shipping and recreate a card. I contacted Groupon they said well there is no refund. Instead of giving me the 100 cards I bought they are sending me one for $46. Not only will I never use Printer pix again, I am finished with Groupon. Business should take care of its customers, not take advantage. They should always be willing to help remedy a situation.

First time using a Groupon coupon with PrinterPix. Everything went well. Very pleased with varied of pictures styles, fonts, special effects.

Did call customer service because I just wasnt sure if the finished product was exactly the way I wanted it to be. No problem, Aishwarya handled my concerns and in no time, I was reviewing my submitted calendar. Turns out, everything was the way I wanted it. But I had peace of mind. Can't wait to send the calendars out as gifts to my fellow hikers.