PrinterPixReviews 4,819

Ordering and customizing options were good. Delivery took a while but that is expected for a personalized item. I was however very unhappy that the pages for the calendar ended up being double-sided which i tried to see if it mentioned that anywhere and i could not find the information anywhere on the item page and was very disappointed as that was not at all what i expected. We plan on writing on the pages which will push through the back side and will look aweful. I will not be ordering again. I expected a higher value item compared to what i received. The size is perfect but the paper quality and that it is double sided was very disappointing.

Everything was really good... The only thing was that there was a notification when my package shipped, but no notification when my package was delivered, which would have been really helpful, because I had it sent to a friend as a surprise gift, but I finally had to potentially ruin the surprise and ask him if he received it. I wasn't sure if it got lost in transit somehow.

And yes, I could look it up with the tracking number on some website link, but if there's notification for when it shipped, why not when delivered? So even when I saw on tracker that it was "delivered", I had doubts.

It took a lot longer than other orders but staff was Very helpful

I build 50-page photobooks with at least 6 photos per page. I have 7 on my shelf and am working on 4 more. I have to use the Layout button for every page since the autofill books have only 1-2 photos per page and wish I could set up all the pages in the beginning. Sadly, as I was waiting for 1 additional photo that finally arrived, PrinterPix updated its process. I had to rebuild 3 photobooks from scratch. The rebuilding was a bit frustrating and took a lot of time. The new features PrinterPix offers are great though. Sadly the new books are smaller in size so it doesn't look perfect on my shelf :(. Customer Service (Peter James) helped me immensely (thank you Peter!) by finding 4 of my projects that lapsed beyond the 60 days (lapsed because I didn't have good internet service) but I lost the one that was the hardest to compile. Mea culpa. The printing is a bit on the dark side (as opposed to seeing the photos on a back-lit computer screen I guess) and I see a " white line as the trimming was off on 1 of my books. I researched other suppliers but prefer the creative flexibility that PrinterPix offers for Photobooks. The new border/shapes with colorful hand-drawn frames are great additions if only they could be resized more than proportionally. Again, many thanks to Peter James who found 4 of my projects! Shipping and timing has improved but the books don't fit tightly in the box so one is dented on the edges a bit. Overall I prefer PrinterPix to all the other photobook suppliers.

Fine until I tried to check out first time. System would not accept redemption code. Worked this morning.