Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PrinterPix

PrinterPix

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PrinterPix?
grey stargrey stargrey stargrey stargrey star

PrinterPix Reviews Summary

PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.

service
260
value
235
shipping
244
returns
142
quality
194
This company does not typically respond to reviews

Instant Feedback

15,188 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Tracey K.
Unfollow Tracey K.
Share Review
Report Review

The quality is excellent and website was easy to use - 5 stars there. Unfortunately the shipping cost outweighed my coupon savings (through Groupon). I would do more total-cost research before making any additional purchases (hence the 3-star review).

Date of experience: May 25, 2024
Iowa
1 review
0 helpful votes
Follow Jacob M.
Unfollow Jacob M.
Share Review
Report Review

Description on the bottom of the print overlapped to the bottom

Date of experience: May 24, 2024
New Mexico
1 review
0 helpful votes
Follow Esther Z.
Unfollow Esther Z.
Share Review
Report Review

My mom absolutely loved her blanket! It came out perfect!

Date of experience: May 24, 2024
Utah
1 review
0 helpful votes
Follow Nathan I.
Unfollow Nathan I.
Share Review
Report Review

It was good, it came a day early and the print is super nice.

Date of experience: May 24, 2024
Texas
1 review
0 helpful votes
Follow guest D.
Unfollow guest D.
Share Review
Report Review

Quick, easy, and cost-effective
June 3, 2024

Quick, easy, and cost-effective. The pictures came out looking great on the calendar and the materiel was even better quality than I expected.

Date of experience: May 24, 2024
California
2 reviews
0 helpful votes
Follow Glen A.
Unfollow Glen A.
Share Review
Report Review

I ordered this product 22 days in advance of my son's graduation so that we could have them at his party. They did not arrive until 25 days after being ordered and we were not able to use them at the party.

Date of experience: May 24, 2024
Nevada
1 review
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

I didn't receive a notification of my order being processed until I recieved the actual products.
Also I noticed the request for enhanced printing, and other services for an extra fee. Which is understandable. But then the print itself wasn't the usual. It seemed lower grade.

Date of experience: May 24, 2024
Illinois
1 review
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Share Review
Report Review

DO NOT ORDER FROM THIS COMPANY. I ORDERED TWO MOTHER'S DAY GIFTS GUARENTEED BY MAY 7. ON MAY 13TH, A SUPERVISOR, LARA, TOLD ME THEY WOULD BE DELIVERED BY MAY 17TH. I RECEIVED THEM MAY 23rd. CUSTOMER SERVICE IS HORRIBLE. I ASKED TO PAY EXTRA FOR 2 DAYS SHIPPING AND THEY WERE UNABLE TO DO THAT. PHOTO BOOKS WERE NOT THE BEST QUALITY. SHUTTERFLY AND MPIX ARE BETTER QUALITY.

Date of experience: May 24, 2024
Georgia
1 review
0 helpful votes
Follow ANUP N.
Unfollow ANUP N.
Share Review
Report Review

Great quality and fast shipping! Very happy with final product.

Date of experience: May 24, 2024
Georgia
1 review
0 helpful votes
Follow Amy V.
Unfollow Amy V.
Share Review
Report Review

TOOK WAY TOO LONG TO RECEIVE...
June 3, 2024

TOOK WAY TOO LONG TO RECEIVE...AND I PAID EXPEDITED SHIPPING FEES. LOVE THE PRODUCT, BUT WOULD NOT ORDER AGAIN...DUE TO MISSING THE ACTUAL OCCASSION I WAS BUYING FOR BECAUSE OF A DELAY IN RECEIVING (EVEN AFTER PAYING EXTRA $$ TO GET IT HERE).

Date of experience: May 24, 2024
Virginia
1 review
0 helpful votes
Follow Sue N.
Unfollow Sue N.
Share Review
Report Review

Great product
June 3, 2024

Great product. Very happy w picture. Would purchase from company again

Date of experience: May 24, 2024
Texas
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

The products were amazing but the shipping tracker was and is deeply flawed.

Date of experience: May 24, 2024
Minnesota
1 review
0 helpful votes
Follow crystal Z.
Unfollow crystal Z.
Share Review
Report Review

It was easy to check out but the website isn't really mobile friendly and they isn't a way to upload your pictures into folders so its easier to go thru and manage if you have multiple or large books to make. But over all it is worth the money paid

Date of experience: May 24, 2024
Michigan
1 review
0 helpful votes
Follow Murdoc P.
Unfollow Murdoc P.
Share Review
Report Review

Got the blanket on time, thank you so much. Fabric was nice too.

Date of experience: May 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Katelyn T.
Unfollow Katelyn T.
Share Review
Report Review

Products are high quality
June 3, 2024

Products are high quality. Shipment is fairly fast and arrives within the dates provided.

Date of experience: May 23, 2024
Tennessee
1 review
0 helpful votes
Follow maria B.
Unfollow maria B.
Share Review
Report Review

It was easy and great
June 2, 2024

It was easy and great. Would love to order again in the future

Date of experience: May 23, 2024
Florida
2 reviews
0 helpful votes
Follow Leesa H.
Unfollow Leesa H.
Share Review
Report Review

The books are wonderful
June 2, 2024

The books are wonderful. Love them and am
Showing everyone

Date of experience: May 23, 2024
Florida
1 review
0 helpful votes
Follow Debbie K.
Unfollow Debbie K.
Share Review
Report Review

These slates are absolutely beautiful and unique
June 2, 2024
Updated review

These slates are absolutely beautiful and unique. They make the perfect gift for anyone who is celebrating an event or morning the loss of someone or a pet.

Date of experience: May 23, 2024

Love these slates
February 6, 2024
Previous review

Love these slates

Date of experience: February 6, 2024
Canada
1 review
0 helpful votes
Follow Herb L.
Unfollow Herb L.
Share Review
Report Review

Terrible
June 2, 2024

Terrible. Received empty photobooks, and ask for full refund. They offered 50% refund?!

Date of experience: May 23, 2024
Michigan
1 review
0 helpful votes
Follow HeidiLynn C.
Unfollow HeidiLynn C.
Share Review
Report Review

Absolutely Loved the blanket I ordered for a friend it turned out amazing!

Date of experience: May 23, 2024