PrinterPix UKReviews 239

Helped me loads when I had problem with order. Order otherwise is great quality and so soft! Would definitely buy again

We had a problem with a photobook arriving damaged by the couriers. We reported this and Kayla from Customer Services kindly arranged for us to have a replacement. Unfortunately the couriers did some slight damage to the replacement book. I contacted Kayla again saying that the damage was so slight that we would accept the book but they needed to have words with the couriers who were clearly careless. Kayla was wonderful and arranged for us to have a free smaller book as a goodwill gift. I cannot rate her high enough as far as customer service is concerned. The quality of the books is also fantastic. Such wonderful memories for us to keep.

Ho chiesto assistenza e l'operatore Kayla ha risposto velocemente, dando risposta completa ed esauriente

Kayla was extremely helpful in getting my order processed. So happy she was my contact via online chat.

I ordered 3 photo puzzles and 2 were not correct. I contacted the company and via online chat "spoke" to Kayla. She was amazing! Extremely helpful, knowledgable, kind and patient. I am fortunate to have been connected to her. She resolved my issue and I am extremely happy with the service I received.

Kayla aus dem Kundenservice hat mir sehr schnell geholfen mein Problem zu lösen.
Ich bin sehr zufrieden!

Vielen Dank!

We had a big order to sort and Vincenzo (Printerpix support) was excellent. He sorted the problem straight away and we look forward to receiving the photo books.

The customer service rep Kayla was absolutely a pleasure to talk to
Very polite straight forward and answered my questions perfectly and fully detailed. I would love to talk to her anytime I have a concern or question on anything she really is stepping up the game when it comes to over the phone customer service

She was super efficient and helpful in fixing my problem. A major asset to the company. Thank you.

No me daba tiempo a terminar el proyecto de mi libro de fotos y Mathew amablemente me lo ha solucionado ampliando el tiempo para realizar el pedido.
Gracias Mathew por tu amabilidad y rapidez

I received my order as didn't like the way it was placed on the canvas because it was off center. Kayla helped me get this resolved by requesting that I receive a new canvas. She was very helpful.

I had a problem with a Groupon-code. Groupon had given me a wrong code to order the album of 100 pages that I had made (and which was a lot of work - several days). I had ordered a Dutch code for an album and this was also mentioned on my Groupon order form. Unfortunately, the code was only valid for a French website (which was the mistake of Groupon). I was in a panick, but luckily "Kayla" solved this problem. I am very thankful to her.

I ordered a photo book of a childrens story I've written. The pictures were quite roughly drawn and I didnt expect it to come out very well so I was absolutely knocked out by the quality of the product when it arrived a few days later, the pictures were reproduced perfectly and the cost was very reasonable. The whole process was clear and easy and the delivery took only a few days. I'd definitely recommend this company and will be using them again in the future.

Muy amable la chica que me atendió se llama Kayla. Me resolvio el inconveniente. Mi pedido no había llegado y me enviaron de nuevo el pedido