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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The website didn't load all of the designs half of the time. It took several days of trying before the design I wanted showed up to click on.
I love shopping with this company. Everything always fits me and you can customize some orders.
Ordering was easy confirmation was sent, and shipment arrived as expected
So this is my third child going into high school and I have bought from you each time yet this time it cost me $25 in extra shipping cost upon delivery. I an not really happy at all about that change.
The product was great and I can't expect anything crazy from the website, I mean y'all aren't Amazon or anything and that's good. I actually lost my sweatshirt so I ordered another one.
Product arrived Exactly as ordered and in a timely manner!
The order was sent in a timely fashion. Im happy with the quality of the shirt as well.
This cap was a gift for a friend. Received what I ordered it looked good!
Fabric is flimsy and cheap. The shirt was not at all worth what I paid.
Excellent product and service. I received nice comments on the t-shirt.
Delighted to find a company like this where I could custom order shirts from different schools and places.
Good color, nice fit and lettering was great. I am pleased and glad I ordered from your company.
It was easy to find our grandson's future college on your website! Grandmother got a shirt also!
A shirt that I purchased has a very misshapen neck, it is unwearable, made from a very cheap material. I will never buy from Prep Sportswear again since I am unable to return it due to the fact that it was custom made.
I am happy with the quality of the sweatshirt. I have not worn or washed the product and that will play a big factor in the quality. Thank you!
Easy and very quick. I liked the options and the colors of all the merchandise.
Good quality material, I ordered the embroidered option and I was happy with my purchase.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members