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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The product ran very small. A large (my normal size is a medium) was tight. There was no notatation to size up on the site. There is a no return policy, which is not stated at check out A no return policy has to be searched for in the return policy bar, but since it is unusual I did not look. However, they company kindly sent an extra large, which fit, but is a size that normally is huge onme.
T-shirts were good quality, arrived as expected. I am totally satisfied!
Everything was received timely and as ordered. I liked the options offered
The process was very easy and the shirts were of good quality.
The sports products we bought were very nice although it would've been nice that both of the products we bought would've been shipped together not separately, especially since we ordered them together.
I was satisfied with my experience shopping and was satisfied with my purchase.
I placed my order and received it quickly! Thank you for the great service.
Placed and order and I was on the fence when it would arrive. It came in less than a week.
It was a great shopping experience. Very quick shipping. However, the quality of the hat was not what I hoped. The back adjustment band is plastic. My husband can't wear those… he gets a rash. Ty
It got here a lot sooner then I expected. It was also in good condition. Yes yes
Always a quality service and products. I refer others to your site 1
I was originally sent a different size from the one I had ordered, but you guys were able to get me the correct size within a week.
Excellent speed and quality…loved the ease of ordering and delivery
Quick and easy tshirts are perfect this is not my first time ordering from PS.I had to have them add my school years back they did was very fast got shirts back was exceptional.
I ordered a Franciscan University Barons hoodie for my niece who will be attending there in the fall as part of her graduation gift and she absolutely loved it! Quality was great and shipping was sooner than expected. All around great service! Thank you!
Very responsive. Got the wrong size and they sent us a new one.
I liked the option to pick my design and the color, shipping date was accurate and came on time, I wish it was sooner but still reasonable
Items arrived quickly & great selection of shirts, colours, logos etc.
Nice product. This is my second order. Both sweatshirts were twill lettering.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members