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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy and the price was reasonable.shipping could have been faster
So easy to design and order my sons sweatshirt. I made another order after seeing his!
Sizing information and design choices needed more explanation and details. The site was not easy to navigate for this information.
I ordered this on the 9th and did not receive it until the 25th. Took way to long.
I was pleased to receive my shirt before traveling to where I needed to wear it.
Quick and easy on time good quality will continue to order in the future
Easily navigated website, and choices of merchandise. Easily ordered.
I am pleased with my purchase! The quality of your merchandise is very good.
Runs a little small, but still fits. I like the grafics and the material for this hoodie is quality.
It took them longer to produce the order than they said. I was under the impression that the logo was a stitched logo, and it turned out to be a stencil.
It was a great experience. I have purchased a large amount of college sweatshirts and T Shirts from Prep sportswear.
Easy to purchase items through website. Would order future items through website.
Product was great! Finding my order while still pending was kind of difficult though, but overall experience was great!
Great selection of text to choose from and quality custom apparel - my sweatshirt turned out perfectly: high quality material, construction, and placement, as well as the embroidery itself!
Excellent products. Shipping could be a little faster, but I understand these are made to order items, so actually was pretty quick.
Ordering was easy and the items arrived in a timely manner. The only issue, which I have had both time I have ordered is that one of the items does not fit good.
All good, except sweatshirt ran small. My grandson wears a medium men's. I ordered a large and it is still small on him.
Thank you for making sure that the order came to the right place for some reason I hit the wrong address. Thank you so much, Pat.
I like the product that I bought. It took a few weeks to get here.
This is my first time ordering from here and I'm impressed with prices and different options of shirts and designs!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members