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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Good selection of items. Nice options for customization.
Good selection of items. Nice options for customization.
I received my product in a fair amount of time and the product itself was exactly as advertised. Very happy with my purchase!
It was easy! Everything I ordered gave many smiles on my entire family and friends.
It was good got what I ordered in a timely fashion
No issues. Had a great experience. Check out was easy and my order arrived promptly.
Quick and easy ordering process! Loved the text and email updates about the order!
Good quality product, air price, and good service.
Your shipping costs are egregious when compared to other sites.
Your shipping costs are egregious when compared to other sites.
I ordered XL shirts and one of them is much smaller than the other, it fits but it's snug.
The shirts I really liked only came in small... who is a size small?
Great and easy to order plus the shipping was fast. The quality was good and I would recommend to anyone looking to purchase
Great website and products! A very easy process and quick delivery and great quality of products
Fast accurate and fits true to size!
Thank you! Definitely would recommend!
Its looks great shipping took a while but I get it you make it to order
Lots of products to choice from. Packages arrive on time and ships out soon after ordered.
Love the shirts but they run small. The 2x just fit me I really need a 3x.
Ordered a custom hoodie and it came in earlier than expected. Good quality and service
Nice clean website that is easy to navigate. Lots of options too for designs. Would use again in the future.
Nice clean website that is easy to navigate
My experience was good. The website was easy to work on. Prices were reasonable. No complaints from me!
So happy I can purchase sportswear for family members from a totally different location.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

