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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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No issues today, was satisfactory except I guess I did not understand the sizing
Everything was fine except one of the items I ordered when I clicked on the View larger icon, the hat came up blank it did not have the embroidering I selected from Longwood University. Also, it would be helpful if it was some way to compare and pre-view items before having to add them to the cart.
Everything was fine except one of the items I ordered when I clicked on the View larger icon, the hat came up blank it did not have the embroidering I selected from Longwood University. Also, it would be helpful if it was some way to compare and pre-view items before having to add them to the cart.
Great selection and even custom orders arrive quickly.
Order took an extraordinary amount of time to get to me. Satisfied with the order, except the long sleeved shirt is too small for an XL.
Easy and quick experience and so many options to choose from.
Easy and quick experience and so many options to choose from.
Great site, easy to order and customer service was awesome.
I had a few questions and they got back to me real quick.
Prep sportswear is great. I will continue to order.
So far so good. It is a gift and hasn't been opened yet.
I thought it was pretty cool that you had so many options even for the small school I was interested in. I was impressed by how fast the item was custom made and shipped.
OTOH, I also found the shopping experience a bit overwhelming since there were so many options. I could see benefit in recommending a smaller subset of designs for a given sport/school.
Not sure I received my 30% discount as promised, and I also thought larger orders had free shipping.
Not sure I received my 30% discount as promised, and I also thought larger orders had free shipping.
High School Graduate absolutely loved receiving it! Perfect graduation gift!
Great quality of material and nice customization possibilities.
The lack of standard USPS shipping is disturbing. But for those who needed the product as soon as possible this is great for them.
The lack of standard USPS shipping is disturbing.
Quick buying and fast delivery. The shirts are of good quality material
Very well and had good customer service. Products are reasonable. And good quality
Very easy to use the site to order. Customer service was great with a color issue.
Prep Sportswear is a fantastic site. I recommended it to a few ppl, and I will definitely use Prep Sportswear in the near future. Thank you- S. Cook
Fine it was good and I like it a lot it has been delivered
Easy to order and arrived quickly! Would order again!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members