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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I like the products. I wish we could get the same variety of designs in every product. Also, it would be great if the products that had glitter printing also had pink fabrics to choose from (don't those go together?). :)
It was a good experience, took a little time but it was overall very good.
Perfection! The order process was super easy and seamless, thank you!
The experience and customer service was phenomenal.
Easy to order, but I was giving it as a gift and I didn't see any place on the order form to say it was a gift and let the recipient know who it was from.
Didn't see any place on the order form to say it was a gift and who it was from.
I ordered 2 hats "white & black" and received 2 blacks hats. I tried to change order but no response?
Easy to access & customize items, very fast shipping
Great website- very user friendly great material. Good prices and top notch service
It was easy to navigate, easy to customize and the colours were true to the site. Order came as a complete order. Sizes were perfect. Great company, will order again when my next child starts high school.
I tried removing an item from my shipping cart and it would not delete.
Since I had this issue it has been resolved and I was given free shipping for the inconvenience. Great customer service!
I tried removing an item from my shipping cart and it would not delete.
I was able to find the product I was looking for. The shirt came quickly, as described, in good condition. I am very happy with the service I received!
First time customer. I did not receive a discount code at time of purchase for email sign up. That was the only glitch so far.
First time customer. I did not receive a discount code at time of purchase for email sign up. That was the only glitch so far.
Great selection, great pricing, good delivery time
Shorts were received with a thread pulled down half the leg
I found this site easy to navigate and was easy to customize my order. It was too bad that they were out of stock on some of the sizes or i would have ordered more!
I found this site easy to navigate and was easy to customize my order. It was too bad that they were out of stock on some of the sizes or i would have ordered more!
I really liked the selection of garments and loved the choice of designs of decals.
I wish you had XS ladies shirts. My daughter is thin and tiny. Small is huge and YXL is to short.
I ordered the YXL she can wear at the moment but will outgrow very soon.
Xs
Having to go back to the main page to choose your selection is slow and cumbersome.
Your website is extremely slow. Other than that, great!
Ordering is easy and the site is very user friendly. Disappointed that the desired option of color+size was sold out. I also wish the quality was better.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members