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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Pennsylvania
1 review
0 helpful votes
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Looked great giving to my son for his birthday in September.

Date of experience: August 22, 2021
North Carolina
1 review
0 helpful votes
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Normal not good not bad!
September 21, 2021

Normal not good not bad! Was not impressed with Hanes shirt quality

Prep Sportswear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2021
New York
1 review
0 helpful votes
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Simple and Convenient
August 22, 2021
Updated review

Simple and Convenient. Quick delivery. Happy with quality.

Date of experience: August 22, 2021

Simple and Convenient
August 2, 2021
Previous review

Simple and Convenient

Date of experience: August 2, 2021
Colorado
2 reviews
0 helpful votes
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Great selection
August 22, 2021

Great selection. Easy checkout. The quality of the product is great

Date of experience: August 22, 2021
Ohio
1 review
0 helpful votes
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I love it!
August 22, 2021

I love it! So quick to receive my items! And the website is so easy to navigate!

Date of experience: August 22, 2021
North Carolina
2 reviews
0 helpful votes
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Plenty of choices of apparel and easy site to navigate.

Date of experience: August 22, 2021
Massachusetts
1 review
0 helpful votes
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Great experience
August 22, 2021

Great experience. Items as described and shipped in a timely manner. Highly recommend.

Date of experience: August 21, 2021
Mississippi
1 review
0 helpful votes
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Love that I was able to get my son some school shirts that are different from the ones everyone else has.

Date of experience: August 21, 2021
Montana
1 review
0 helpful votes
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There were good options and easy to order. And fun to pick the Logo.

Date of experience: August 21, 2021
Florida
1 review
0 helpful votes
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I was excited to get all of my products. I spent over $200 on shirts, hats and shorts. I did not receive my order until the season was almost over which was very disappointing. Also the 3 hats fit very weird on your head, they are way too square and don't fit properly. The long sleeve shirt that I ordered for my husband looks very poorly made and cheap for the price!

Date of experience: August 21, 2021
New Jersey
1 review
0 helpful votes
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Legit!
August 22, 2021

Legit! Thank you for the great customer service! Rock on!

Date of experience: August 21, 2021
Florida
1 review
0 helpful votes
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Easy to use and customizable colors
August 22, 2021
Updated review

Easy to use and customizable colors. I love my new shirt. It's so thin and cool.!? A bit pricey though$$$$

Date of experience: August 21, 2021

Easy to use
August 1, 2021
Previous review

Easy to use

Date of experience: August 1, 2021
Tennessee
1 review
0 helpful votes
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Shipping is high, but I like the shirts
August 22, 2021
Updated review

Shipping is high, but I like the shirts. I would order more if shipping rate was lower.

Date of experience: August 21, 2021

Shipping is high
August 2, 2021
Previous review

Shipping is high

Date of experience: August 1, 2021
Georgia
1 review
0 helpful votes
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Hat was not as expected
September 21, 2021
Updated review

Hat was not as expected. Color green was not the school color.

Date of experience: August 21, 2021

Problems purchasing on website
August 30, 2021
Previous review

Problems purchasing on website

Date of experience: July 31, 2021
California
1 review
0 helpful votes
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Good website, easy to order from, pleased with the product

Date of experience: August 21, 2021
Ohio
1 review
0 helpful votes
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Shopping was fine
August 21, 2021

Shopping was fine- shipping costs are too high for little league gear prices.

Date of experience: August 21, 2021
Tennessee
1 review
0 helpful votes
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It's very easy to place order and the shirts was exactly as advertised

Date of experience: August 21, 2021
New York
1 review
0 helpful votes
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Easy ordering and quick printing and delivery-was used at a graduation celebration

Date of experience: August 21, 2021
Missouri
1 review
0 helpful votes
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I love the idea of personalizing for my children and quick delivery

Date of experience: August 21, 2021
Arizona
1 review
0 helpful votes
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High quality shirts, great customer service
August 21, 2021
Updated review

High quality shirts, great customer service. Ordered two sweatshirts and a long sleeve shirt and tshirts. Love the selection. Love the small logo on the cuff of some of the shirts making it look/feel higher quality.

Date of experience: August 21, 2021

So many choices for shirt designs!
August 1, 2021
Previous review

So many choices for shirt designs! (colors and logos).

Date of experience: August 1, 2021

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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