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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very easy to choose size, color and logo. Was very pleased with the shirts when they arrived!
Very easy to choose size, color and logo.
I LOVE YOUR PRODUCTS THEY ARE ALWAYS SO GREAT! THANK YOU I TELL ALL MY CO-WORKERS WHEN I GET ASKED."WHERE DID YOU GET THAT SHIRT!"
The date on my appeal is for 2022 instead of 2021!
Shopping experience was great. I received my order in a timely manner.
Quick and easy. Didn't like having to pay for shipping. An option to ship for free to the school would be nice.
Hoody is very nice! Soft material, child loves it.
Quick and easy. Didn't like having to pay for shipping. An option to ship for free to the school would be nice.
Found everything that I needed, easy and convenient checkout experience.
Good overall…. Took a while to come but everything came together
Great website, items appear exactly as they are, selection is amazing!
Hard to maneuver on site. Sizes were not true. An adult large was smaller then the youth and I couldn't wear it.
I needed a sweatshirt with a short turnaround time for my daughter before she left for cheer camp. I preferred and received it in a timely fashion with updates from Prep Sportswear along the way. Excellent quality and super soft.
Great and fast delivery. Good material very satisfied
Very easy and love the discounts. Love the variety to choose from.
Took quite awhile to get the product that I ordered
I have received items from you guys before and they always are awesome. People always compliment on them.
I have received items from you guys before and they always are awesome. People always compliment on them.
Difficulty with proper info! Needs to be a bit more simple for older people!
It was great got my order very quickly. My item was packed securely and in great condition.
I received my order in a timely fashion and the items I ordered were to my satisfaction. Beautiful work!
Easy website to navigate! Easy to customize my order!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members