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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The Prep Sportswear site was seamless and ordering/designing was easy, the sweatshirt and both hats came out exactly the way we designed them, thank you!
It was ok. I ordered the shirts they came. The kid quit the team. Now i have shirts we will never even use.
Placing my order was Super easy. The product i ordered was everything described.
Went quickly and received in timely manner easy to order online and would use it again
Site very slow. Need to stock school spirit items like, pendant, bumper sticker, window sticker, key chain... but overall good.
The process did take a while but we also understand the items were personally done after we ordered them and not ready to ship immediately.
First order ever so hoping it turns out well.
Love your quality! I recommend you to all the parents of kids I coach.
The 2 items I ordered arrived. The sweatshirt is very nice. The t-shirt looks. Little small. I'm hoping it works out ok.
Need to have more shipment Cost - Time options almost $13. Is CRAZY for two T-Shirts, so the discount is taken over by the exorbitant shipping costs, not cool!
Need to have more shipment Cost - Time options almost $13. Is CRAZY for two T-Shirts, so the discount is taken over by the exorbitant shipping costs, not cool!
First order awesome, second order very poor communication
It was good, although what I really wanted was out of stock
It was good, although what I really wanted was out of stock
Website and ordering was easy. The tags said to wash before wear which I did and there was some fading on the shirts.
Easy website. It did take about 3 weeks for me to get my shirt.
Easy to use good experience. Did not take long to receive my merchandise.
Great shirt, ordered another one (and will get another when black is available)
Love the options available! Easy website to use. Sizing is on the smaller end for fans edge gear. Took roughly 2 weeks to get items after order was placed.
Good, tho a little confused about the phone piece. No spaces, etc.
Great products and quick shipping. They are great!
Everything was great other than the shipping charge of $12.50.
The operator has been great... but this process has been quite challenging.
The operator has been great... but this process has been quite challenging.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members