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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Sometimes it would change my preferences in the middle of ordering
So ended up getting wrong size without realizing.
I received the wrong size but customer service was able to fix and send me a new sweater!
It was fine except for so much out of stock. This vendor makes it easy to buy the grandkids school support clothing.
So far it has been great. Christmas gift for my Grandson…
I have bought your Seattle University sportsware for my grandson for a Christmas gift. I am very pleased with the products' quality and with your service.
Need more orange and white combinations. Also should have added Tigers on the front.
Husband wanted for Christmas. Easy to find. Easy to order. Arrived on time. Perfect shopping experience!
Love the personalization options. There were styles for everyone in the family.
Very easy to navigate, love the customization options
I really appreciate the ease in using this site... thank you!
Nice products, speedy delivery, and good service. Thank you
3 rd order from company. Love this company excellent service!
I enjoy ordering from this company. Products and service are great!
I signed up for 30% off emails and only got 25% as quoted to everyone. Shipping is too high also.
This website was easy to navigate. The product was delivered promptly.
Great! Wish I was able to put in the 30% off in my first order :(
It was everything I expected. I will continue to order from this site.
So far everything is fine. Just need to know the approximate date of arrival of purchase.
Like the variety and ease to order when called snout order staff was friendly and helpful
Easy to order, shipped timely. The hat seems to be of quality construction.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members