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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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They have a lot of teams & products you can't find on other web sites. But the shipping is OUTRAGEOUSLY expensive. It cost me $12.00 to have 1 sweatshirt sent. If the item wasn't on sale I wouldn't have bought it.
Great quality, true to size. I will order more in the future.
I had no trouble navigating the website to make my purchase.
Horrible experience with this company. Here are a few points...
1. - Paid nearly $15 shipping for ONE hoodie. AND, it took over 3 weeks to arrive. Ridiculous!
This point alone makes me never want to shop here again.
2. - No customer service phone number. Have to use a chat feature on the website and still not able to get much help!
3. The actual product is cheaply made and not as advertised. Very unsatisfied!
Great selection an good quality. Easy to order an came in a reasonable time..
Received item as expected and very quickly, thank you!
I placed an order a couple weeks ago and just found out last evening, Dec 21 that is was Now out of stock for my Xmas gift. I will cancel the previous order, but I would love to get the sweatshirt I just ordered by Dec 24.
I received my new order (placed on 12/22) after the new year. I'm still waiting on the original order.
Thought sizes ran a bit larger
Smaller than expected
Great website great selection awesome product! Amazing gift. Found the Navy base my dad was stationed at 50 years ago this year. Pretty cool
Fast delivery. Logo on shirt is an iron on logo that will wash off after time. Tee shirt was a very thin material.
The designs and quality of materials are good overall but production and delivery took weeks. The Large size cotton like shirt we ordered also shrank to a size medium,
Prompt delivery and quality merchandise. I would order again without hesitation.
Come in way before I thought they would and they look great. Only think I am a dit disappointed Innis that my shirt nor sweatshirt have any give no stretch to them what so ever. Which just doesn't allow them to sit as comfortable. Other than that looks good
Took a little while but product is great- really enjoying it!
It took a long time to deliver and I was hoping the lettering would have been stitched and not stamped. Especially with the time it took
The quality was not good. I've expressed my concerns.
Outstanding service. Items arrived well before expected
For the items i ordered it said they will take up to 14 working days, so i contacted
Them at 13 days on the 14th day they responded wth they take longer for embroidery, hats, n special orders. My order was neither... I received them almost 3 weeks later
Great product and received fast! So happy with I ordered!
Easy and prompt. It's a Christmas gift so I hope they like it and it fits!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members