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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Efficient & no problems. Quality item & priced right
Great selection of gear and got the package in plenty of time for the holidays.
All items were too small to fit correctly although the appropriate size was ordered
My package arrived in time for Xmas. Thank you. The quality of the product was excellent.
I need to return the item. It is the wrong size for my grandson. Not sure how to do this.
Thank you!
Ordered the shirt, got the shirt. It's good quality
Ordered and the items were delivered before Christmas. The receivers of the items love their gifts
Easy ordering but would like more information on sizing. Found items smaller than expected.
Great! She loved the fact she was the only one with that specific design. Had year of graduation as a bonus. Quality material & fast shipping. Would definitely use again. Thanks!
Good and would recommend to other people as well. Thank u
Quick delivery, the shirt was exactly what I ordered
Excellent service and quality. Would definitely do business again
Took way too long... over a month, then was delivered on Christmas Eve... not a lot of time to wrap it, etc... the chat person was rude and very unconcerned with customer satisfaction. Just an overall poor experience for the price. Turn around just way too slow for die sublimation garments!
It was easy and fast delivery, the website was easy to follow and the product looks amazing.
I ordered a sweatshirt which was true to size I ordered, but the long sleeve t shirt size xl was more like an x small… I can't return it so I'm stuck with a shirt my daughter cannot wear…
Easy to order and received order on time! Will use again!
This was a gift for my grandson, it fits, he is happy with it so I am happy with the purchase.
It came in time for Christmas so I was quite pleased. Thank You.
Great quality, fits as described, my husbands loves it. Thank you!
Ordering was easy and item shipped fast during holidays
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members