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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Everything was good. My clothing I order was exactly what I wanted
Was very happy with my order just took a very long time to get it (a few days short of a month).
Service was Fast and product was great! Thank you for making a special sweatshirt for my daughter for Christmas!
Great service, quick delivery! The sweatshirt we ordered ran small and customer service promptly sent us the next size up and I received in plenty of time before Christmas.
I was very unhappy with the extremely slow turn around time
Very good, however, customers should be advised product does not run true to size, but smaller than normal.
The shirts are itchy... kind of hard - I think they would be better in a softer material.
Very slow, took a long time to get my order, and got no feed back when I emailed and asked about it
Easy to navigate website and the order was received quickly. The shirt is sized just right and is very comfortable and has good weight.
This sweatshirt was a good product with fast delivery.
Great product, excellent customer service, high quality.
Good, shipping took awhile but sure you're very busy.
Great quality textile and stamp's.
Best decision for Christmas
Was easy to order and merchandise was received in a timely manner. Ordered for my grandson and he loved the sweatshirt which fit perfectly.
Great options for customization. Good pricing and fast enough shipping.
Products were nice. Adult sweatshirts were good quality. Kids sizes seemed a bit small but looked good. Will consider again for future orders.
I had no problem ordering or receiving my exact order.
Excellent, on time, great quality, excellent service, great selection
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members