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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Amazing very helpful when my order got messed up and they were on it right away and they got my order back to me so fast so I appreciate that a lot.
I was a little disappointed in processing time but the items arrived just in time for Christmas. In addition to gifts I selfishly purchased myself a sweatshirt that ended up becoming a gift due to the unusually small fit. The medium I purchased ran extremely small, I'm typically a size small and this medium sweatshirt was wayyy to tight. I hope the gifts I purchased aren't as mismarked.
Great! I'm happy with quality and service. Just as expected.
Experience was good. Website was easy to use and I found exactly what I needed.
Simple and effective. Thank you for making this simple.
Happy with the product and delivery easy ordering good product
The product was a gift and it was delivered with care! The gift was a big hit.
Experience was great. I have to return and reorder as the size was to small for my daughter. They have not been worn so I hope they can be returned with full refund and I will order a size bigger
They we very helpful and understanding. I ordered two sweatshirts, one by mistake, and they took care of canceling one, and it was a short notice on my part.
It was a very good experience. Delivery was on time.
Super fast shipping. High quality item. Would definitely buy from again.
We received items quickly. They are well made and we are already enjoying them
It was great. I was told that I wouldn't receive it before christmas; but to my surprise it came on time for me to wrap and give it to my mother-in-law. She loved it. Thank you very much.
Got just what i ordered in just a couple weeks and my granddaughter loves the hoodie
All fine but delivery late had to call. Good with ordering but one item late missed Xmas.
Order was christmas presents for my hubby and adult children. Great experience with Prep Sportswear. I would order again.
Website was easy to use. Lots of choices in colors and sizes.
Website was easy to use. Lots of options in styles and colors
Received order in timely matter. Good so far. …
Only doing as many as I chose. Please don't ask over and over for more words. Thank you!
Letters coming off after first wash, thin material, expensive shipping. Please buy from your local schools!
10$ in shipping is pretty spendy for 2 shirts...
It took a little long for me to receive my order but that's it.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members