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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered a logo sweatshirt for my daughter. It arrived in good time, however the quality was not what I expected and not worth the price.
Easy to navigate, checking out was super easy. Overall transaction, communication and delivery were perfect.
The product is outstanding! And the price is quite reasonable as well.
I ordered two custom college sweatshirts. They came in time for Christmas and were exactly as pictured. Very nice quality and true to size.
I felt that the lettering should have been bolder and slightly larger.
Fine stop wasting my time with this survey *******
The process of finding the item and checking out was very easy.
It was easy to find what I was looking for on the site.
Everything was great and delivered before Christmas just as promised
Very good experience. Quick shipping. Just wishing shipping was a little more reasonable.
I received the item quickly and it was exactly as ordered
Merchandise was as I ordered. No complaints with the process.
Smalls are very small, runs small, i wish i would have known this as they don't fit
Nice website to navigate around in. Will order from you again!
Good but I never got an email that my order was shipped however, I received it in a timely manner
Products are great but sizing was a little off. Love that I can customize.
Description is what I ordered. Love the shirts. Will buy again.
2 shirts were perfect but 1 wasn't great. They tried to fix and send a replacement but it was the same quality. They did give a partial refund which is fine.
Quality product. Nice looking items. Fast delivery, even around the holiday season.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members