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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Got what I wanted! Great quality stuff, and fast delivery!
The size of the sweater I got ran small. Otherwise, great product!
Order was correct and delivered as expected. Will defiantly consider using Prep Sportswear in the future.
Items received in a timely manner. The sportswear we ordered were of good quality.
Great experience - very cool that Prep Sportswear has so many schools to choose from- even our small Catholic school
High price and ran small! You did have good selection
Excellent quality and fit. Looks great. Highly recommend this sweatshirt.
I like that I could select the logo I wanted. And the quality of the shirt was very good.
It was nice to find everything I needed in one place
Products are just as expected and turned out perfect.
Easy to order. Understand the transit time will be a bit lengthy but worth it.
Did not like the quality of the jacket or shirt. Reordered similar from another company. The shirt was shorter than expected. Quality of materials was poor.
Wonderful place to shop and quality product. Timely shipping as well.
I have truly enjoyed ordering from Prep Sportwear. Every time I wear my embroidered glitter sweatshirt to work I am asked where I got it.
The print on my sweatshirt is a little wrinkled. As if the pattern wasnt laid down tight before heat sealing and printing/ironing
The ordering of the product is easy but it does take a long time to get the product. My items were not true to size - I would order a size up next time. No return policy - that I know of.
I love the sweatshirts! Excellent quality and have held up after several washes.
I am pleased with product. Will order again in the future.
Ordering was easy and our order was delivered ahead of schedule.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

