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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great quality, and nice printed logos! Would definitely buy from here again for my kid's school outerwear needs.
Easy, fast delivery, product in line with what we thought it would be.
Easy ordering, good quality sweatshirt and delivered when promised.
I love my t shirt and jersey I ordered. The fit and quality of the items were awesome! Just ordered another jersey in blue.
Wonderful customer service! However, I wish you had more options for baseball hats. So many of the more modern options seemed to be a very structured hat that didn't fit tight to the head. Wish there was trucker style hats that were more fitting to the head.
I ordered a sweatshirt and I got it was wrong 2 times. They did, however, correct my order the two times and customer service was very pleasant.
We received items promptly and and all were a good quality.
My son loved it all! Quality items, good communication and overall great experience!
One of the sweatshirts was pin striped but you cant see that in the picture and the shirts i ordered were see thru and they were womens shirts
Excellent experience! There are lots of choices and the delivery is fast.
Great service great service great service great service
I like the product. It arrived after I really needed the shirt
Fast delivery, the product was very well made…?.&/)/!$//? 2!-@-8! 1&-92! *******&&2&/
Please do not require a character count for these things lol
Excellent selection. Great experience except sizing runs a little small.
Great service and prompt delivery! I recommend this company to everyone. Thanks!
I didn't receive the right order after waiting over 3 1/2 weeks. That's what I was most disappointed in was the length of time it took. Then when it finally did arrive, it was not my order. However, customer service was great and I received the correct order within 8 days!
I wanted to support Saint Peter's University Basketball Team. I really enjoyed watching them. I received my order very quickly and I love the merchandise I bought very nice quality. Thank you ;)
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members