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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Illinois
1 review
0 helpful votes
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I found the website ordered the clothes and they were here in a reasonable amount of time

Date of experience: March 28, 2022
Pennsylvania
1 review
0 helpful votes
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My order was delivered quickly
March 29, 2022

My order was delivered quickly. Everything is just as I expected, quality products that are made well and very comfortable.

Date of experience: March 28, 2022
Missouri
2 reviews
0 helpful votes
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Everything looks great
March 29, 2022

Everything looks great. Thank you. Fast shipping and all fits as advertised.

Date of experience: March 28, 2022
North Carolina
1 review
0 helpful votes
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Very happy with the product it came really fast love the shirt

Date of experience: March 28, 2022
California
1 review
0 helpful votes
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Super fast shipping!
March 28, 2022

Super fast shipping! Thank you! I received my order in about a week after placing order.

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
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Received medium shirts
April 27, 2022

Received medium shirts. One of the shirts sleeves only go down to my elbows. Maybe a defected shirt, but should have been caught before delivery. I know, blame it on COVID Supply chain issues.

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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Good experience
March 28, 2022

Good experience.
I don't think you should reauire a minimum of 50 characters to desceibe tour experience. Lol
Inconvenient to people actually filling out this survey

Date of experience: March 28, 2022
South Carolina
1 review
0 helpful votes
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Easy to navigate site and prices are okay. Shipping is too high which is why I gave four instead of five stars.

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
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Always amazing!
March 28, 2022

Always amazing! I order all of my kids' sports tshirts and they are perfect!

Date of experience: March 28, 2022
Pennsylvania
1 review
0 helpful votes
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I would prefer not to this alert keeps appearing in my email so that's why I'm completing this.

Date of experience: March 28, 2022
Pennsylvania
2 reviews
0 helpful votes
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Ordering was easy and shipping was fast. Would like to see you offer additional brands like Champion and Nike

Date of experience: March 28, 2022
Indiana
1 review
0 helpful votes
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The order experience was Easy, shipped quick and it is a great product

Date of experience: March 28, 2022
Pennsylvania
1 review
0 helpful votes
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Extremely satisfied customer
March 28, 2022

Easy to search for what I wanted and easy to checkout. Plus they had the design to put on my hat I had been looking for.

Date of experience: March 27, 2022
Maryland
1 review
0 helpful votes
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Great content and very comfy!
March 28, 2022

Great content and very comfy! I liked being able to choose my own design.

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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Orange color in shirt looks too much like red, not the schools color

Date of experience: March 27, 2022
Mexico
1 review
0 helpful votes
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Reasonable price, fairly quick on the time frame
May order more

Date of experience: March 27, 2022
Florida
1 review
0 helpful votes
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It was quick and easy
March 28, 2022

It was quick and easy. And I was able to get the item I wanted

Date of experience: March 27, 2022
Tennessee
1 review
0 helpful votes
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It was perfect, great shipping and service. Will defiantly order again

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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We ordered sizes that should have been large for us. The men's items just barely fit, while the ladies 2 items were far smaller than typical did not fit. Did not find any return information. In the packaging, or would have returned the ladies 8yrms.

Date of experience: March 27, 2022
North Carolina
1 review
0 helpful votes
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Expedited delivery & good pricing
March 27, 2022

Expedited delivery & good pricing. I would recommend.

Date of experience: March 27, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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