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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Fantastic service and I love the company. This is one of my most excellent company's to order from
Very good quality, however wouldn't let me apply the coupon code after signing up for the discount.
There was a wide variety of options for shirts and logos
Love the products I ordered! And they Came fast, Will certainly shop again.
Very quick turnaround on my order. Love the hat and the price was fair. Will look first to this company for future hat needs.
The product came out even better than I expected and was received in a short amount of time period I was very pleased with my order.
Always good choices and great prices. Just excellent experience
I ordered something different and was more than please.
Always good choices and great prices. Just excellent experience
Everything was awesome. It just took a little longer than we expected. But overall, very satisfied
I would recommend prep sportswear to my friends. Thank you for the good experience.
Everything came as advertised! It was a very smooth process and received everything in about three weeks.
Smooth and easy ordering and customization. Sweatshirt was comfortable. Delivery was timely.
My overall experience with Prep Sportswear was awesome. My package came on time and was delivered to me when it was expected to arrive.
Very good, except the transfers on the dry-fit shirts are still not great (second batch was better, but still looked like it wasn't fully processed and had some puckering). All other products were excellent
Happy with the clothing that I've received
Good quality, didn't fall apart in dryer
Was nervous about the bad reviews but my experience was good
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Our order came in good time. 2 sweatshirts and 1 long sleeve shirt, nice quality, but not as sturdy as we would expect for the price.
Easy site to use, great-looking apparel! I was unable to find a shirt for 2 colleges at their sites. That's when I found this site and was blown away by the options!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

