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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Fine but for some reason I have to fill in at least 50 characters; stupid.
Well… we have an interesting story indeed! My son committed (Men's Basketball) with a university, so we ordered a TON of personalized gear from Prep Sportswear & we LOVED it all! Great quality gear & affordable to buy for friends & family. My son just recently decided to transfer to another University & is committing to their team so we needed all new gear. Ordered more personalized shorts, shirts & hoodies & we LOVE everything! We highly recommend Prep Sportswear to all of our friends & family! We'll be back for more gear soon!
Great and easy purchase! The clothing looked exactly as advertised. I love the option of adding a name to the clothing. It is true to size which is very important!
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It was good good good good good good good good good good.
Didn't realize the school emblem was glitter and once reached out to school they confirmed they don't sell that item so was misleading that it was coming directly from the school.
Shipping was fast & i loved my sweater so much, everything was lovely.
Got cap quickly and looks nice. Very pleased with shipping and good quality cap.
Everything went well, got my shirt and I am satisfied.
The Items arrived on time and were as described. No issues
It was fine little expensive item came pretty quickly
Always get my order in a timely manner and the hoodies are always top quality.
Fast delivery and quality products. Names were spelled correctly. Exactly what I ordered.
Unfortunately, the short I received was more of a RED than Orange. Even friends and parents wondered why I had not returned it to get Orange. :(
My 2nd time ordering via your online store…pleased with how easy it is! Also very happy with the graphics and color coordination. Thanks
First time ordering at this site and found it simple and fast!
I think that it is very great that I can customize a shirt to say my name and school graduation year in the fashion of a sports jersey
Great site. Easy to navigate and check out. Was able to get "Dad" apparel for my daughters' upcoming high school.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

