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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Received order - easy ordering - I could track the order- clothing was good quality
Always have to go back to search to find the same school to shop.
I got my order but it was a week late…also, the wuality of one of the shirts was not what I expected.
The sweater was good. The jersey was poor quality and wasn't the material used in football jerseys. Very disappointed in the quality. Delivery was quick and the website was user friendly.
I have & will often continue to order from Prep Sportswear. High quality & my kids, nieces, etc. get to wear gear that no one else has.
* Highlight of this year is that I got gear with my daughter's graduation year (2027). Wanted that option before & to my delight, Prep Sportswear made it happen!
I was concerned at first, my order was misplaced. But communication from Chandler was excellent, he hunted down my order, and everything turned out great.
QUICK SERVICE AND EASY DESIGNS FOR SCHOOL SUPPORT. I HAVE ORDERED SEVERAL ITEMS AND HAVE BEEN PLEASED
Was not happy with logo on products ordered. Was not the logo I would have chosen but cannot find my order to verify.
Easy to order and like that you use Amazon pay.
The sweater came as described, accurate size. I wish it was a bit thicker though.
Order was filled and delivered in a timely manner. Unfortunately, the sizing is way off and now I discover it's not returnable. Lesson learned, tiny print matters.
Easy to use website.
Quick, secure shipping.
Received item as described.
Fits perfect, great price. My son was extremely happy with the surprise.
I believe this is the second time that I purchased from your company and overall I'm happy with the products that I received as well as the quickness that they were delivered. There was no problems whatsoever.
Great great great
Excellent excellent great good
Greatest
The only thing I would have changed is to put the back graphic lower so it's not hidden by the hood.
Thanks for replacing the item that was originally too small. Very much appreciated
Don't know how products fit yet. They were a Christmas gift. Shipping was on time.
Great, really happy with the quality of the clothing. Definitely, come back and buy again.
The items were easy to order and shipped quickly! The quality of my items were perfect and I am very happy with my purchase!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members