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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I emailed right after I received my item that there was a blue stain on the sweatshirt. And asked what to do!? I needed it for a Christmas gift., so I ended up wrapping it and gifting it anyway because I never heard back about a replacement or refund.
The shirts we ordered were great quality. Will definitely be buying from you again
This order would not allow me to use shipping address for gift to other as it was not my zip code. Should be a gift option available. Had to ship to myself.
Product delivered ahead of schedule which was nice. The options available were clear and easy to understand on the website.
Great fast service and quality shirts and sweatshirts. Thank you!
We needed to exchange our sweatshirt for a bigger size were not aware that we couldn't exchange even though it wasn't personalized
The hoodie I ordered was great quality but the jersey I ordered was less like a jersey and more like a t shirt. I think the jersey was 75 dollars, not worth the price at all
Fast delivery and easy to
Order. I plan to order again.
Thankyou
I have ordered from Prep Sportswear many times and am never disappointed!
I have bought many shirts and jackets from here. This won't be my last purchase.
Great selection of options for logos and gear, lots of color choices.
Fast easy ordering and delivery. My sweatshirt was perfect!
The shipping process was quick and easy. Thank you so much!
Super easy and quick. Do wish you had stuff other than just apparel. Maybe like cups and tumblers
The sweatshirts are awesome and high quality! Will definitely order again!
Previous products that I ordered arrived fairly quickly and were as advertised.
I ordered a sweat shirt for my grandson who lives in New York. The package arrived within a week. Oh Joy! He had it to open on Christmas morning. He loved the gift and was excited to get it. Thank you for being so easy to order from and so reliable in the delivery
Quick and easy to use. From start to finish it was a seamless experience.
Great Quality and Service will shop again. Good company and they have a lot of schools to choose from.
Good quality items. They kept me updated on the process of the order, which came quickly. I bought these 2 sweatshirts for Christmas gifts and my family loved them. I would use them again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members