Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Prep Sportswear

Prep Sportswear

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Prep Sportswear?
grey stargrey stargrey stargrey stargrey star

Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
This company does not typically respond to reviews

Instant Feedback

88,112 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

It was great!
July 11, 2022

It was great! I got my tee shirt quickly and it was perfect. Many thanks

Date of experience: July 11, 2022
Virginia
1 review
0 helpful votes
Follow Elizabeth Q.
Unfollow Elizabeth Q.
Share Review
Report Review

Quick shipping
July 11, 2022

Quick shipping. Good quality product! Will shop again.

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
Follow Carol D.
Unfollow Carol D.
Share Review
Report Review

It was great
July 11, 2022

It was great. It all arrived in a timely manner. Thank you

Date of experience: July 11, 2022
Canada
1 review
0 helpful votes
Follow Marjorie B.
Unfollow Marjorie B.
Share Review
Report Review

The shipping to Canada was ridiculously expensive but the sweatshirt was very nice. The student it was for was leaving for home (France) at the end of June so we were concerned that it would not be delivered on time. It was delivered mid-June so we were very pleased.

Date of experience: July 11, 2022
Massachusetts
1 review
0 helpful votes
Follow Robin G.
Unfollow Robin G.
Share Review
Report Review

As advertised
July 11, 2022

As advertised. Very good quality and very good service.

Date of experience: July 11, 2022
Virginia
1 review
0 helpful votes
Follow Courtney D.
Unfollow Courtney D.
Share Review
Report Review

Such a special gift for my dad, great quality! He graduated high school in the 60s so to receive pants from his school unexpectedly for his birthday made his day. Thank you!

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
Follow Deanna A.
Unfollow Deanna A.
Share Review
Report Review

Everything is great and arrived quickly. The womens shirts run small but are great. Thank you.

You guys rock!

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
Follow Crystal L.
Unfollow Crystal L.
Share Review
Report Review

The quality of the sweatshirt was good but I didn't realize it was just going to be an iron-on logo. It was much different from copyrighted gear that is being sold at the school bookstore.

Date of experience: July 10, 2022
Arizona
1 review
0 helpful votes
Follow Tatjana Y.
Unfollow Tatjana Y.
Share Review
Report Review

Good experience
July 11, 2022

Good experience. And received my order quick. Good quality on sweaters and shirts. Very happy

Date of experience: July 10, 2022
Massachusetts
1 review
0 helpful votes
Follow Rachel L.
Unfollow Rachel L.
Share Review
Report Review

Easy to search for what I needed, shipped quicker than expected.

Date of experience: July 10, 2022
Pennsylvania
1 review
0 helpful votes
Follow Lydia U.
Unfollow Lydia U.
Share Review
Report Review

Didn't look like the picture and could not track package

Date of experience: July 10, 2022
Wisconsin
1 review
0 helpful votes
Follow madison K.
Unfollow madison K.
Share Review
Report Review

The shirt i ordered was not as pictured on website

Date of experience: July 10, 2022
Pennsylvania
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

Easy ordering and super fast shipping, great experience!

Date of experience: July 10, 2022
California
1 review
0 helpful votes
Follow Terri W.
Unfollow Terri W.
Share Review
Report Review

The quality of the items I order were great quality merchandise. I received everything I ordered in a timely manner. They were gifts for family members for Father's Day. Everyone loved what they got

Date of experience: July 10, 2022
New Hampshire
1 review
0 helpful votes
Follow Rhonda O.
Unfollow Rhonda O.
Share Review
Report Review

Easy ordering process and I received my items quickly.

Date of experience: July 10, 2022
Arizona
1 review
0 helpful votes
Follow Dawn Z.
Unfollow Dawn Z.
Share Review
Report Review

I was able to get exactly what I wanted in the size I wanted and I received it in a timely manner. Great experience.

Date of experience: July 10, 2022
Canada
1 review
0 helpful votes
Follow Tomu M.
Unfollow Tomu M.
Share Review
Report Review

That's pretty good
July 10, 2022

That's pretty good.
When I actually received it, I was glad I bought it because it was very comfortable to wear. I still have other things I want to buy, so please buy them.

Date of experience: July 9, 2022
Pennsylvania
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Share Review
Report Review

Order went through without any issues and recipient was very satisfied with the purchase.

Date of experience: July 9, 2022
Oklahoma
1 review
0 helpful votes
Follow Jeremy M.
Unfollow Jeremy M.
Share Review
Report Review

Very good experience
July 9, 2022

Very good experience. I would recommend prep sportswear.

Date of experience: July 9, 2022
Arizona
1 review
0 helpful votes
Follow L P.
Unfollow L P.
Share Review
Report Review

The printing was slightly blurry on some of the materials. And some of the materials were very thin. The threading on most of the items was already coming apart. But I did receive my items as ordered- design/colors/sizes.

Date of experience: July 9, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
See all photos