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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very long delay in getting order., Disputed it with Credit Card Company
The most expensive item in my order is damaged. I've emailed the company and am awaiting a response.
Product was received quickly and the quality of the shirts I ordered was great.
It was good, really good shipping, and just right in time for college
The products came very quickly and are great quality.
What arrived was exactly what we ordered. Delivery was timely. Cotton is high quality and fit well.
Good service and quality product, decent price. Very pleased.
The order was processed and received in a timely matter
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The sportswear was good quality and fit well. Will order again.
Great quality of merchandise, and received it when promised
Great product and super fast shipping and delivery!
Excellent company, great selection, & perfect outcomes
Great experience: true to size, comfortable quality shirts. Will order again.
They have great shirt designs and overall apparel options.
Great…. Fast delivery. Exactly what I wanted, and fast delivery is a must!
Easy to order, great product; but the delivery time was long and expensive.
The order arrived as expected, was correct and of good quality. This was a gift. I was happy with the product and so was the recipient.
Excellent services although the price is very high.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members