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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Excellent product. Excellent service. Will definitely order from here again.
Great and easy communication but clothes run small
No problems I do not like to fill out these surveys. So I certainly do not have 50 words to say
I love having the option to order from Prep Sportswear for my kid's schools.
Great shirt for my grandson. He was very excited to get it.
Very pleased and fast delivery and quality product!
Good shopping needed more items, more selection of shirts
The website was easy to use. Products are reasonably priced and I got my order really quickly!
I now have everything, one item was back ordered. All items size wise seemed to run small. I love each of the items I bought and look forward to wearing them.
Shirts are very thin. My black shirt faded in the 1st wash.
Customized shirts and cap arrived very quickly. Will be back for more purchases.
What we ordered was perfect! Thank you for creating these things perfectly.
Easy ordering online! Pricing a little bit high but good quality
My son was very excited about his shirt. Thanks again. Will order again.
Awesome service, fast delivery, they confirmed that I received the order.
I loved that I was able to order my kids items online. They arrived as expected and the quality was perfect.
The items were too small. I couldn't wear them. It may have been the largest size so I can't get them replaced.
Everyone was completely helpful and made sure that in the end I was completely satisfied and my order was perfect.
From the time I placed the order to the time I received my order, it was over three weeks. Also, the hoodies I ordered had a pinstripe in them. It wasn't a solid charcoal color like I assumed. I would've ordered black instead of charcoal if I knew that ahead of time.
Quality was good just wish the price was a little cheaper but i understand it was a personalized shirt
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members